8/10 Very Good
Jan 8, 2025
It's good. Fix a few things and it would be great.
Glows:
-Great pool & hot tub, both kept at great temps
-sport court for kids
-Awesome breakfast, they really put effort into keeping everything stocked and different hot choices every day
-Check-in desk clerk was VERY nice
-Plenty of USB charging ports in the room
-nice little kitchen with PLENTY of cooking and eating utensils.
-very comfy master bed
-easy parking
-cool fire pit (when they turned it on)
-great location close to everything
-free afternoon cookies in the lobby
-24 hour coffee/tea bar, which is awesome
Grows:
-kinda smallish for a one bedroom suite
-pull-out couch bed was REALLY uncomfortable
-pool towels were scarce, had to go to front desk to get them, most front desk staff were good about handing out towels, but woman working the late afternoon on New Years Eve was obnoxious about having to hand towels to guests
-We had a BIG ant problem in the room. Dozens and dozens. Told front desk and they sent maintenance man to spray, he didn't do a great job. I spent $8 at a local supermarket, bought a can of raid, dumped the whole thing before we went out one day, then we didn't see them again.
-Gym equipment was in good working order, but constantly out of cups/cleaning wipes/and towels in the gym. No tissues there either.
-NEEDS TO BE FIXED ASAP: They got a local homeless guy who comes to sleep on the property in the lounge chairs or in a breezeway when it rains... there is NO way they don't know about this. They have to be proactive and chase him away.
Timothy
Timothy, 6-night family trip
Verified Hotels.com guest review