John Paul II - Balice Airport (KRK) - 19 min drive
Kraków Łobzów Station - 10 min drive
Turowicza Station - 10 min drive
Zabierzow Station - 14 min drive
Free area shuttle
Restaurants
Klub Studencki Filutek - 10 min walk
Współwinni - 5 min walk
Piazza Toscana - 7 min walk
Browar Górniczo-Hutniczy S.A. - 11 min walk
Zaścianek. Klub - 9 min walk
About this property
Novotel Krakow City West
Novotel Krakow City West features a free kids' club and puts you within a 10-minute drive of Royal Road and Wawel Castle. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff.
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Free children's club
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite self parking (PLN 65 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Offsite
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Toys
Children's books
What to do
Shopping
Hiking/biking trails nearby
Working away
Business center
5 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Library
Television in common areas
Fitness center
An indoor pool
Arcade/game room
Spa services
At least 80% of food locally-sourced
At least 80% organic food
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Dryer
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Deep soaking bathtub
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Dining
Novo2 - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: PLN 100 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 85 per person
Renovations and closures
The following facilities or services will be unavailable from December 15 2024 to December 22 2024 (dates subject to change):
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per pet, per night
Parking
Self parking costs PLN 65 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Hotel Krakow City West
Novotel Krakow City West
Accor Krakow Bronowice
Novotel Krakow City West Hotel
Novotel Krakow Bronowice Hotel Krakow
Krakow Novotel
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków
Frequently asked questions
Does Novotel Krakow City West offer free cancellation for a full refund?
Yes, Novotel Krakow City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Krakow City West?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM. The pool will be unavailable from December 15 2024 to December 22 2024 (dates subject to change).
Are pets allowed at Novotel Krakow City West?
Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Krakow City West?
Yes. Self parking costs PLN 65 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Krakow City West?
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is noon.
What is there to do at Novotel Krakow City West and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and spa services. Novotel Krakow City West also has an arcade.
Are there restaurants at or near Novotel Krakow City West?
Yes, there's an onsite restaurant, Novo2.
Does Novotel Krakow City West have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
Aug 22, 2024
Andy
Andy, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 20, 2024
Sam
Sam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
20min from the city center by bus and cost 1 dollar one way
Kazimierz L.
Kazimierz L., 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Maria Angela
Maria Angela, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 1, 2024
Nice hotel and friendly helpful staff. Prob a bit too far from the main activities for us. Buses were good to get around once we figured them out.
Lyndsey
Lyndsey, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
Dung
Dung, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 4, 2024
ania
ania, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 1, 2024
Joy
Joy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 4, 2024
Shrikant
Shrikant, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2024
All was perfect Just the car park too expensive Thanks 😊
Artur
Artur, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 12, 2024
Lovely clean Hotel staff were very nice food was great.
Keith
Keith, 2-night trip
Verified Expedia guest review
8/10 Very Good
Apr 7, 2024
We stayed for 2 nights as a family of 4 in 1 room. 2 youths and 2 adults. We arrived early and were able to leave our luggage whilst we went off to explore the old town. The staff were very helpful.
The room was perfect for our needs however was very hot so we had to open the window to get some air, thus then made the noise from outside very obvious. We had an early tour booked for a 5:55am pick up and the hotel provided a breakfast box. The hotel is good location from airport and old town. We used Uber to get around.
Harriet
Harriet, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2024
Grear friendly hotel
John
John, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 28, 2024
Overall, I had a good experience with the hotel.
Pawel
Pawel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2023
Good all-round hotel £4 in uber taxi for main square
Good value for money
Breakfast was a typical Polish breakfast but plenty od choice can't really fault this hotel would stay again
ellen
ellen, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 24, 2023
jennings
jennings, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2023
Great for a family Trip
Jessica
Jessica, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2023
Lucy
Lucy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 15, 2023
Ivan
Ivan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2023
Slawomir
Slawomir, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2023
Really good breakfast. Clean rooms and excellent service from the staff.
Christopher
Christopher, 3-night family trip
Verified Expedia guest review
2/10 Poor
Aug 24, 2023
Will not stay there again.
Ronald
Ronald, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2023
Rooms are quite big, big shower and separate toilet very handy when you travel with kids.
Small ketle wasn't working properly. Swimming pool small but deep 2.5m .
Very good breakfast.
Not free parking!