Located near a train station, NH Siena is a great choice for a stay in Siena. Guests can visit the fitness center for a workout or grab a bite to eat at Al Rastrello, which serves local cuisine. Fellow travelers say good things about the helpful staff and location.
Languages
Dutch, English, French, German, Italian, Spanish
At a glance
Hotel size
129 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (EUR 30 per night)
Offsite parking nearby (EUR 30 per night; discounts available)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Working away
3 meeting rooms
Conference center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1960
Safe-deposit box at front desk
Fitness center
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Eco-friendly toiletries
Hair dryer
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Al Rastrello - This restaurant specializes in local cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per person, per night, up to 4 nights
A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night, up to 4 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 28.68 per person
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per accommodation, per night
Parking
Valet parking costs EUR 30 per night
Parking is available nearby and costs EUR 30 per night
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT052032A13XJ7LJMY
Also known as
NH Excelsior
NH Excelsior Hotel
Hotel NH Siena
Nh Excelsior Siena
NH Siena Hotel
NH Siena Siena
NH Siena Hotel Siena
Frequently asked questions
Does NH Siena offer free cancellation for a full refund?
Yes, NH Siena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Siena?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Siena?
Yes. Valet parking costs EUR 30 per night.
What are the check-in and check-out times at NH Siena?
Check-in start time: 3 PM; Check-in end time: 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at NH Siena and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near NH Siena?
Yes, Al Rastrello offers local cuisine.
What's the area around NH Siena like?
NH Siena is in Siena Historical Center, a short 4-minute walk from Fortezza Medicea and 4 minutes' walk from Basilica di San Domenico. Travelers say this hotel is in a good location.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 29, 2024
Alexandru
Alexandru, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 2, 2024
Davide
Davide, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Juan
Juan, 2-night trip
Verified Expedia guest review
6/10 Good
Oct 20, 2024
The room is old and dated. The wardrobe door cannot close properly, the curtain is torn and one hinge of a cupboard door is broken. There is no kettle and the shampoo pump doesn't work so I used my own. The only saving grace is its location. It is opposite the bus station and very close to a supermarket.
Wong Wai
Wong Wai, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 13, 2024
Room was fine. Hallways not so clean. Some staff grouchy and others good
Francis
Francis, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 8, 2024
Excellent Front Office Staff. Room were excellent and clean
Mary O
Mary O, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 8, 2024
Front Staff was amazing! Safe and convenient to all parts of Sienna! would highly recommend this hotel!
patricia e
patricia e, 4-night family trip
Verified Expedia guest review
4/10 Fair
Sep 8, 2024
The hotel was in poor condition.
The first room we had was dirty, specifically in the bathroom. The air conditioning did not work correctly and we were uncomfortable.
The furniture was chipped and tired.
When contacting reception about the air con, we were advised that it was impossible to reach a lower temperature than 24 degrees.
We requested another room later that evening. We moved to the 2nd floor. The air con unit reached a lower temperature and felt more comfortable, however the bathroom was even more dirty than the last one. The shower door was loose and scraping off the floor and there were large black areas in the corners.
This hotel stay was really disappointing.
Michelle
Michelle, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
Great proberty. shower could be bigger but other than that Solid
LESTER
LESTER, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Sep 2, 2024
Perry
Perry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Cathy
Cathy, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 17, 2024
Matthew
Matthew, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 16, 2024
Great location for exploring Siena
Andrew
Andrew, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 29, 2024
VIVIAN
VIVIAN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
THE Staff is AWESOME!!! BEST HOTEL IVE EVERY BEEN...Customer service is GREAT!!!! They hugged us when we left..
Kevin and Johnna
FLORIDA....
kevin
kevin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
Very rich older decor..
Reginald
Reginald, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2024
Everything was really nice,I had received a good service, the only thing to regret was a "cocktail" which was never offered to me, as they told me in an email
erick
erick, 1-night family trip
Verified Orbitz guest review
2/10 Poor
Jun 12, 2024
Bad service, no help with luggage
LUIS
LUIS, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jun 9, 2024
Nice room in a good location but lacking amenities like coffee machine or kettle you expect in this kind of hotel.
Note: Rooms are NOT air conditioned! I was told that hotel does not turn it on at this time of year year (May).
While it wasn't necessary MOST of the time, when you do need it it's not working.
Hotel should not list rooms as air conditioned if it turn AC off!