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Hotel Plaza Kokai Cancún

3.0 star property
Family-friendly hotel with 2 restaurants, near Las Palapas Park

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Photo gallery for Hotel Plaza Kokai Cancún

Reception
Porch
Outdoor pool
Junior Suite | In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished
Hotel Plaza Kokai Cancún puts you just a 5-minute drive from Plaza Las Americas and features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a terrace are other highlights.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Children's pool
  • Swim-up bar
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
For families
  • Children stay free
  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $48
includes taxes & fees
$37 per night
Feb 15 - Feb 16

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

In-room safe, individually decorated, individually furnished

Estandar King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 8 min walk
  • Puerto Cancun Marina Town Center - 18 min walk
  • Plaza Las Americas - 2 min drive
  • Plaza 28 - 2 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬7 min walk
  • ‪Taqueria Coapenitos - ‬3 min walk
  • ‪Temakita Cancun - ‬6 min walk
  • ‪Ty-Coz - ‬4 min walk
  • ‪Yamamoto - ‬2 min walk

About this property

Hotel Plaza Kokai Cancún

Hotel Plaza Kokai Cancún puts you just a 5-minute drive from Plaza Las Americas and features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a terrace are other highlights.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking nearby
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Personal watercraft (motorized)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Nightclub
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-cm TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
La Tasca - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun

Frequently asked questions

Does Hotel Plaza Kokai Cancún offer free cancellation for a full refund?

Yes, Hotel Plaza Kokai Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza Kokai Cancún?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Plaza Kokai Cancún?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Plaza Kokai Cancún?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Plaza Kokai Cancún?

No, this hotel doesn't have a casino, but PlayCity Casino (7-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Hotel Plaza Kokai Cancún and nearby?

Have fun with activities like hiking, parasailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub.

Are there restaurants at or near Hotel Plaza Kokai Cancún?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Hotel Plaza Kokai Cancún like?

Hotel Plaza Kokai Cancún is in Downtown Cancun, a short 18-minute walk from Puerto Cancun Marina Town Center and 5 minutes' walk from Benito Juarez Municipal Building.

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Overall great stay if you just need a clean quick place to stay and to be close to the bus station. Was a little noisy from traffic but better than being stuck beside a night club thumping all night. Would recommend for someone passing through.
Jenna, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Jonathan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

All good.
Very comfortable bed - the right amount of support without being too firm. Very good water pressure in the shower.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charming and cute hotel
Situated in Cancun centre. It is exactly according to the descriptions. Easy access to the main shopping centres, minutes walk to the terminal, etc...
Mauricio, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Me gustó mucho el hotel, la limpieza la actitud de la y el recepcionista, fueron muuuy amables, el ambiente es muy agradable y confortable
Graciela, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Sumit, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Convenient choice for the ADO bus station
My husband, our 8-month-old baby, and I stayed here for one night during our travels. We arrived late in the evening and left early the next morning, so our experience was brief but sufficient for our needs. The staff were polite and efficient, making check-in straightforward despite our late arrival. The hotel was clean, and the room provided everything we needed for a short stay. While nothing stood out as exceptional, it was perfectly adequate and met our expectations. The location is very central, just a few minutes’ walk from the ADO bus terminal, which was the main reason we chose this hotel. This convenience made it easy to catch an early bus the next morning. Overall, this hotel is a practical choice if you're looking for a clean and convenient place to stay for a short time in Cancun.
Kira T, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The staff was very rude . I need help to take my luggage to my room . She asked money to some one go the the room . I easily booked the room for 4 people. But I only book for one . She was very very rude in professional
Kishanthini, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot
Ferita, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

José Benjamin Manjarréz, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun
Veronica, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Jean-Luc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location
Ana Luisa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Víctor, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Limpio barato pero le falta mantenimiento
Es un hotel limpio y barato le falta mucho mantenimiento me quede una noche soy local solo que para pasar el 15 de septiembre y no regresar a mi casa. No me gusto que la secadora estaba muy viejita sucia y llena de moho no la pude usar
Alejandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in central, great valur
Timothy, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The location of this hotel is perfect and easy to find. Everything is walking distance and was able to get Uber to pick us up and drop off perfectly fine. Only thing I did not like was that they only gave us 2 towels per day (would have to keep going to the front desk to ask for more). Also the lighting is not the best in the bathroom (girls doing their makeup). And lastly, I loved how they could clean/organize the room daily but it seemed as if they didn’t change the sheets nor clean the beds good, as to all the sand would still be there. Other then that, everything else was good. Would recommend staying here again if cleaning got better.
Ashley, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Manuel Zulueta, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Hira, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brenda Y, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very Good
Brenda Y, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Good
Brenda Y, 3-night trip
Verified Expedia guest review

2/10 Poor

.
Rafik, 2-night trip
Verified Expedia guest review

6/10 Good

.
Lili, 2-night trip
Verified Expedia guest review