Hotel Plaza Kokai Cancún

Family-friendly hotel with 2 restaurants, near Las Palapas Park

Choose dates to view prices

Sun, Apr 19
Mon, Apr 20
April 2026
5
May 2026
At Hotel Plaza Kokai Cancún, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a children's pool.
Good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Children's pool
  • Swim-up bar
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Children's pool
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$47 nightly
$61 total
Apr 6 - Apr 7
Total with taxes and fees

Room options

Showing 4 of 4 rooms
Bathroom | Shower, free toiletries, hair dryer, towels
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Bathroom | Shower, free toiletries, hair dryer, towels

Double Room

  • 301 sq ft
  • Sleeps 4
Standard Double Room | Bathroom | Shower, free toiletries, hair dryer, towels
Standard Double Room | Premium bedding, in-room safe, individually decorated
Standard Double Room | Premium bedding, in-room safe, individually decorated
Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

Very good
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Estandar King | Bathroom | Shower, free toiletries, hair dryer, towels
Estandar King | Premium bedding, in-room safe, individually decorated
Estandar King | Premium bedding, in-room safe, individually decorated
Estandar King | Premium bedding, in-room safe, individually decorated

Estandar King

Wonderful
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Bathroom | Shower, free toiletries, hair dryer, towels
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Room Standard

  • 236 sq ft
  • Sleeps 2

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About the neighborhood

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 5 min walk - 0.5 km
  • Las Palapas Park - 6 min walk - 0.6 km
  • Mercado 23 - 8 min walk - 0.7 km
  • Puerto Cancun Marina Town Center - 19 min walk - 1.6 km
  • Plaza Las Americas - 4 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬5 min walk
  • ‪Temakita - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Yamamoto - ‬2 min walk

About this property

Hotel Plaza Kokai Cancún

At Hotel Plaza Kokai Cancún, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a children's pool.

At a glance

Hotel size

    • 55 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking nearby
    • Street parking available

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Personal watercraft (motorized)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-cm TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
La Tasca - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 005-007-007375/2025

Frequently asked questions

Does Hotel Plaza Kokai Cancún offer free cancellation for a full refund?

Yes, Hotel Plaza Kokai Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza Kokai Cancún?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Plaza Kokai Cancún?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Plaza Kokai Cancún?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Plaza Kokai Cancún?

No, this hotel doesn't have a casino, but PlayCity Casino (7-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Hotel Plaza Kokai Cancún and nearby?

Have fun with activities like hiking, parasailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Plaza Kokai Cancún also has an outdoor pool.

Are there restaurants at or near Hotel Plaza Kokai Cancún?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Hotel Plaza Kokai Cancún like?

Hotel Plaza Kokai Cancún is in Downtown Cancun, a short 18-minute walk from Puerto Cancun Marina Town Center and 5 minutes' walk from Benito Juarez Municipal Building.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Plaza Kokai Cancún Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

7.6

Staff & service

7.2

Property conditions & facilities

Popular mentions

RoomService staffLocationRestaurantAir conditioningShowerBus station
Verified

10/10 Exceptional

Restaurants and ADO bus near
Jenny, 1-night trip
Verified

10/10 Exceptional

A good hotel that I return to when I need to stay in central cancun. Always clean, good value and good service in both the hotel and the restaurant
Jeffrey, 4-night trip
Verified

10/10 Exceptional

Very clean the room and very polite the staff. good location and safe place.
Luis, 1-night trip
Verified

10/10 Exceptional

Good value, easy transport

Great hotel stay in downtown Cancun. Really short walk to the bus stop, so transfer from the airport was easy on the ADO bus, as well the local buses to the beaches nearby. Good value - all we needed for a night.
Maria, 1-night trip
Verified

10/10 Exceptional

Great place , has everything nearby
Scott, 3-night trip
Verified

8/10 Very good

Good
Yuniel, 1-night trip
Verified

10/10 Exceptional

Todo excelente
Mauro, 3-night trip
Verified

10/10 Exceptional

Hotel worked well for our time in Cancun. Had everything we needed, was clean and staff friendly. Pool was a bit dreary!
Michael, 8-night trip
Verified

10/10 Exceptional

Great in all ways
ana maria, 1-night trip
Verified

10/10 Exceptional

Wonderful hotel, clean, big rooms open windows, nic cleaning every day
Ferita, 3-night trip
Verified

10/10 Exceptional

Great location in central, great valur
Timothy, 2-night trip
Verified

10/10 Exceptional

Good location
Ana Luisa, 2-night trip
Verified

8/10 Very good

it's convenient bus station very close
Sandra, 3-night trip
Verified

10/10 Exceptional

Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot
Ferita, 4-night trip
Verified

10/10 Exceptional

Good price! Room was clean! It was a basic accomodation but it was good for the price I paid.
Yordanys, 3-night trip
Verified

8/10 Very good

The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!
Solana, 6-night trip
Verified

10/10 Exceptional

Would definitely book again💪
Giovanni, 7-night trip
Verified

10/10 Exceptional

Excelente
JUAN, 1-night trip
Verified

8/10 Very good

Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun
Veronica, 2-night trip
Verified

10/10 Exceptional

Clean and cozy - overall, good experience!
Kalyan, 2-night trip
Verified

8/10 Very good

Overall great stay if you just need a clean quick place to stay and to be close to the bus station. Was a little noisy from traffic but better than being stuck beside a night club thumping all night. Would recommend for someone passing through.
Jenna, 1-night trip
Verified

10/10 Exceptional

It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Hira, 1-night trip
Verified

8/10 Very good

Next to Cancun downtown and the bus station
Hector Jesus, 6-night trip
Verified

4/10 Fair

This property is close to the ADO bus station.
Marisol, 1-night trip
Verified

10/10 Exceptional

Conveniently located close to the ADO bus station. Nice and clean, and friendly staff. Great value for money
Kurt, 1-night trip