We were there because we had taken our dog to the Veterinary Teaching Hospital, we had brought our other dogs and they gave us a room convenient to the exit, the dog area was good. It looks like they are remodeling, lobby area very nice, rooms a little worn but still fine.
The service was great, we had decided to check out a day early but after check out time and they gave us a partial refund, then the vet talked us into leaving our dog one more night and we called back and they gave us our room back, it was easy and painless.