Casa Chukum Bacalar

2.5 star property
Lakefront hotel with outdoor pool, near Fort of San Felipe

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Chukum Bacalar

Boating
Outdoor pool
Garden
Interior
Front of property

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar
The price is $98
includes taxes & fees
$79 per night
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 258 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed, Non Smoking, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 258 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida 3, Esquina con 28, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
  • Fort of San Felipe - 5 min walk - 0.5 km
  • Municipal Spa of Bacalar - 14 min walk - 1.2 km
  • Cenote Cocalitos - 7 min drive - 6.1 km
  • Cenote Azul - 7 min drive - 6.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
  • Corozal (CZH) - 54 min drive

Restaurants

  • ‪La Playita - ‬3 min walk
  • ‪Restaurant el Barril de Bacalar - ‬9 min walk
  • ‪I Scream Bar - ‬7 min walk
  • ‪El Sazón a la Mexicana - ‬7 min walk
  • ‪Finisterre Bacalar - ‬3 min walk

About this property

Casa Chukum Bacalar

Casa Chukum Bacalar offers a fantastic location, putting you just a 5-minute walk from Lake Bacalar. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 100 for children

Children & extra beds

  • Rollaway beds are available for MXN 250.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts cash.

Also known as

Casa Chukum Hotel Bacalar
Casa Chukum Bacalar
Hotel Casa Chukum Bacalar
Bacalar Casa Chukum Hotel
Casa Chukum Hotel
Hotel Casa Chukum
Casa Chukum
Casa Chukum Bacalar Hotel
Casa Chukum Bacalar Bacalar
Casa Chukum Bacalar Hotel Bacalar

Frequently asked questions

Does Casa Chukum Bacalar offer free cancellation for a full refund?
Yes, Casa Chukum Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Chukum Bacalar?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Casa Chukum Bacalar?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Chukum Bacalar?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Chukum Bacalar?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Casa Chukum Bacalar and nearby?
Casa Chukum Bacalar has an outdoor pool and a garden.
What's the area around Casa Chukum Bacalar like?
Casa Chukum Bacalar is a short 3-minute walk from Lake Bacalar and 2 minutes' walk from Laguna Bacalar Ecological Park.

Reviews

10

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

carolyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and comfortable! The room was excellent even with a Netflix account! Great location: a few blocks to the Fuerte de San Felipe and a few blocks to the Ecoparque Bacalar, where you can walk on a wooden pier and swim. Friendly staff!
Ricardo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding reception and staff. We had a safe, relaxing and comfortable stay.
JULIE, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

My first time staying here and it was amazing! The staff greeted us every single day and never failed to help anyone out. My family and I definitely felt like we were home! If anyone is debating on staying here or somewhere else, PICK CASA CHUKUM!! You won’t regret it <3
Gabriela, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro
jason, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful unique boutique hotel. With lovely staff who were super helpful. Great communication from reception staff and the manager. Really a home from home. Would stay again without a doubt .
Leanne, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best place in Bacalar.
Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.
Omar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient location
Juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was very well kept, clean, comfortable, and offered and safe, friendly ambiance. The room was clean, bed was comfortable, bathrooms were nice. I will definitely come back next time I visit Bacalar.
Wilfredo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay at Casa Chukum
Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar
Mary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful visit to Bacalar
My friend and I took a day trip to Bacalar. The concierge/front desk staff Aldair was extremely sweet, knowledgeable and helped us set up excursions and recommendations even though it was a shorter trip. The rooms were nice and recently renovated, the grounds were spotless and we felt safe and secure the entire stay. If you are going to Bacalar, Casa Chukum is the way to go. 5 stars all the way.
Christopher, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff — so friendly and helpful. Beautifully modern decorated room (rain shower, big smart tv, power outlets and switches on both sides of a pillowed king bed). We can’t recommend this plaice highly enough. A true gem!!
Verified Expedia guest review

10/10 Exceptional

Deborah was precious and one of the best hosts I have ever met. She genuinely loves what she's doing and goes over and beyond to help make the visit as positive as possible. Will definitely return to her hospitality as soon as possible. Did not want to leave
Deborah, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff is very personable and hospitable.
Verified Expedia guest review

10/10 Exceptional

Amazing stay at Casa Chukum
Absolutely loved our stay at Casa Chukum, this place made our trip to Bacalar. The staff could not do anymore for you, excellent service around the hotel and great recommendations! The place has such a lovely family feel with chilled vibes, loved the dogs and cats. The staff really went out of their way to add personal touches to our stay. Rooms are immaculate and well equipped, would also really recommend the breakfast. Thank you to Deborah and her team for such a wonderful experience! I hope that we will be able to visit again.
Ben, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I found the entire staff was extremely friendly and genuine in wanting to insure I had a good experience, The biggest drawbacks for me was there was no on site parking. The hotel however was very clean and I felt relaxed and comfortable
Alan, 2-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Wonderful Boutique Hotel In An Amazing Place
We had such a wonderful time at Casa Chukum! Deborah & Marco are the absolute best hosts and have created an atmosphere at their boutique hotel that is as magical as Lake Bacalar itself. The layout of the hotel is done incredibly well, the staff is amazing, and again, Deborah & Marco went the extra mile for us everyday. This place already has numerous outstanding reviews, it deserves another one!
Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel within walking distance of beach
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
Mary Jo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laid-back Oasis
We enjoyed our stay at Casa Chukum immensely. It’s very clean, quiet, and the staff are friendly and delightful. Breakfast was good too.
James, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Very nice stay - can recommend
Very well located Hotel . Very Friendly and helpful staff . Great breakfast . Large pool and spacious rooms
Torsten, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Great place to stay and owners were on site. Very friendly staff.
Steve, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay on beautiful Bacalar
Only a good words! Excellent location, beautiful small oasis, good wi-fi and especially the staff! - Debbie, she is amazing, she helped us with everything (book a tours, recommend a restaurants,…) and she is really nice and polite and always looked on our wishes!
Matej, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place is really beautiful and relaxing to stay at. Close to everything. Debbie is super nice and extremely helpful booking our tours, taxis even our Covid test. I highly recommend this hotel. May be the only thing needs to be improve is the AC, it does get cold enough, but very minor issue. We will stay here again for sure!!
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Top pick
Amazing staff, very clean, cute design, best place to stay in Bacalar.
amin, 2-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Excellent location, beautiful small oasis, good wi-fi and especially the staff!"
Reasons to Book
Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM