2/10 Poor
Dec 18, 2024
Room I reserved was “not available” when I checked in. The room was freezing and took forever to get warm. The floor was peeling and sharp. My toddler tripped and fell, the hotel staff did nothing to fix the floor or offer a different room. Considering I paid for a more expensive room and was shoved in this tiny dangerous one, I was not happy. I asked to use a crib which when FINALLY given one, they didn’t provide sheets. I had to pay valet parking since they don’t have a parking lot close enough to carry all my luggage. The parking lot down the street makes you move or pay more starting at 10am. It did smell nice and was cute decor, however, I would not recommend since there are so many other choices in the block.
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review