Roman Baths and Palace of Justice - 6 min walk - 0.5 km
Ponte Trajano - 7 min walk - 0.6 km
Forte de São Francisco & Forte de São Neutel - 8 min walk - 0.7 km
Restaurants
Pastelaria Maria - 1 min walk
Café Pastelaria Sport - 4 min walk
Adega da Luz - 3 min walk
Sabores da Loja - 1 min walk
Pastelaria Princesa - 2 min walk
About this property
Castelo Hotel
Castelo Hotel is a great choice for a stay in Chaves. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. A bar/lounge, a sauna, and a steam room are other highlights. Fellow travelers love the helpful staff.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (EUR 5 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Onsite parking includes off-street options
Free offsite parking within 164 ft
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Hiking/biking trails nearby
Horse riding nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bicycle rentals
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
An indoor pool
Full-service spa
Sauna
Steam room
Lockers available
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible lounge
Handrails in stairways
Low-height counter/sink
Bathroom emergency pull cord
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Spa fee: EUR 10 per person, per stay
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Parking
Covered self parking costs EUR 5 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313
Also known as
Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves
Frequently asked questions
Does Castelo Hotel offer free cancellation for a full refund?
Yes, Castelo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Castelo Hotel?
Yes, there's an indoor pool.
Are pets allowed at Castelo Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castelo Hotel?
Yes. Self parking costs EUR 5 per day. Parking spots may be limited.
What are the check-in and check-out times at Castelo Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Castelo Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Castelo Hotel also has a sauna and a steam room.
What's the area around Castelo Hotel like?
Castelo Hotel is in the heart of Chaves, a short 2-minute walk from Chaves Castle and 6 minutes' walk from Roman Baths and Palace of Justice.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 16, 2024
David
David, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 1, 2024
The hotel is very nice and modern.
Natalia
Natalia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
MARIA
MARIA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Above and beyond.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2024
Beautiful hotel.
Elizabeth
Elizabeth, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)
Garrett
Garrett, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2024
The Propertie is Wonderful, modern, clean and cozy. You feel like your own home!
Abilio
Abilio, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2024
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 8, 2024
Very cozy and clean hotel.
Great breakfast selection and friendly employees
Rute
Rute, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 17, 2024
ARKADIY
ARKADIY, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 23, 2023
Great stay & warm welcome!
Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2023
Good choice for Chaves
Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Ingrid
Ingrid, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2023
Very nice hotel. Good service
Joseph
Joseph, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2023
VG
Very good up market hotel
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2023
Excellent hotel
Kevin
Kevin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2023
Michele
Michele, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 11, 2023
Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars
John
John, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2023
John
John, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 30, 2023
Good stay
Loved the Hotel and received excellent service from the front desk. The room ( due to availability) was a bit dark and on the ground floor. I was notified prior to coming and felt like something complimentary would have made up for it. The construction next door made it impossible to open the windows which contributed to the darkness. However, the room was spotless and in excellent and modern condition. It was also very quiet.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 26, 2023
RAMI
RAMI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 16, 2023
elizete
elizete, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 23, 2023
A fabulous find. Great service from reception with very good recommendations for dinner. Lovely hotel next to the castle, town hall and church. Highly recommended.
John
John, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Oct 1, 2022
Very nice hotel in a very nice location
Joseph Dos
Joseph Dos, 5-night family trip
Verified Expedia guest review
6/10 Good
Sep 17, 2022
The property was nice most of the staff were friendly but they knuckle and dime you. It's 5 E a day to park if you want secure parking, it's 10 E to use the pool bc it's in the "spa" and if you like to walk around and see things it's about a 5 to 10 min walk to anything other than the castle.