Assemblies of God Church Nuwara Eliya - 5 min drive - 2.0 km
Nuwara Eliya Golf Club - 6 min drive - 3.0 km
Pedro Tea Factory - 6 min drive - 3.0 km
Lover's Leap Waterfall - 6 min drive - 2.8 km
Getting around
Haputale Railway Station - 55 min drive
Airport shuttle (surcharge)
Restaurants
Ambal's Hotel - 5 min drive
De Silva Foods - 5 min drive
Grand Indian Restaurant - 5 min drive
Pizza Hut - 5 min drive
Milano Restaurant - 5 min drive
About this property
Galway Heights Hotel
Located near a train station, Galway Heights Hotel is a great choice for a stay in Nuwara Eliya. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, French, German, Hindi, Malay
At a glance
Hotel size
47 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Barbecue grills
Free daily reception
Room service (late night)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Pool table
Hiking/biking trails nearby
Horse riding nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fitness center
Arcade/game room
Lockers available
Accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
DVD player
32-inch LED TV
Premium satellite channels
Home comfort
Heating
Minibar
Electric kettle
Slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory foam mattress
Freshen up
Rainfall showerhead
Shower only
Bidet
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 7 for children
Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Policies
This property does not have elevators.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
Also known as
Galway Heights Hotel Nuwara Eliya
Galway Heights Nuwara Eliya
Galway Heights Hotel Hotel
Galway Heights Hotel Nuwara Eliya
Galway Heights Hotel Hotel Nuwara Eliya
Frequently asked questions
Does Galway Heights Hotel offer free cancellation for a full refund?
Yes, Galway Heights Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Galway Heights Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Galway Heights Hotel?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Galway Heights Hotel?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Galway Heights Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Galway Heights Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Enjoy amenities like a fitness center, an arcade, and a picnic area. Galway Heights Hotel also has a garden.
Are there restaurants at or near Galway Heights Hotel?
Yes, there's an onsite restaurant.
What's the area around Galway Heights Hotel like?
Galway Heights Hotel is a short 9-minute walk from Lake Gregory and 17 minutes' walk from Galway Forest Reserve.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 3, 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
Beautiful cottage feel in Nuverliya. Our family was so happy we decided to stay there. Staffs were excellent. There have library room with activity room for the teen to kids.
Sugithan
Sugithan, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2024
Mind the step
Old colonial hotel, very decent. Staff were very nice. Restaurant not so good in taste. Carpets in the room needs change. No Airconditioned , because it’s cold you need heater.
I found management didn’t do anything about the steps that just one step bit higher and front of my eyes 3 people tripped, including my wife. Not may people don’t understand why they tripped, but closer inspection just one step 2 cm higher than other.
Not sure what health and safety in SriLanka doing about this.
Krishnamoorthy
Krishnamoorthy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2024
Excellent hospitality by the staff and the hotel itself is clean and nice. Food from the in-house restaurant was pretty tasty and had a nice variety. Would definitely recommend this!
Kanishke
Kanishke, 2-night family trip
Verified Expedia guest review
2/10 Poor
May 25, 2024
Sherika
Sherika, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Its a pretty relaxed environment and the staff were awesome!
Balarajan
Balarajan, 2-night trip
Verified Expedia guest review
8/10 Very Good
Apr 26, 2024
Nice hotel even if lacking character
We had a pleasant stay here. The rooms are comfortable, but there’s nothing special about the hotel itself. The location is very handy for a walk through Galway Park and it’s out of the bustle of town. Restaurant is fine. The surrounding area is a bit hilly if you want to walk around.
Ellen
Ellen, 1-night trip
Verified Hotels.com guest review
6/10 Good
Mar 22, 2024
Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!!
Kamani
Kamani, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 19, 2024
Colonial style and very friendly
Lovely charming stay in a colonial style ambiance
Malcolm
Malcolm, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 1, 2024
mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer
Susan
Susan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 26, 2024
Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation!
Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night.
The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art).
The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs!
Anendra
Anendra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 11, 2024
This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place.
HARIHAR
HARIHAR, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Jan 8, 2024
Average stay, rooms basic facilities, basic.
Staff were helpful though.
Raj
Raj, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2023
Great staff, clean n confy rooms
Ravitha
Ravitha, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 22, 2023
Value for money
Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget
Shashi
Shashi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 5, 2023
Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room.
Shanee
Shanee, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 30, 2023
Andreas Roland
Andreas Roland, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2023
Vinosha
Verified Expedia guest review
6/10 Good
Mar 14, 2020
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 12, 2020
The staff were very friendly , helpful especially in the dining room and with the bags on arrival /departure
Sarah
Sarah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2020
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 1, 2020
Clean, friendly staff and the hotel is located away from busy area. Well maintained and pleasant to stay. House keeping was very good and the service was prompt. Very good breakfast including both continental and traditional Sri Lankan food.
Only suggestion is the hotel should have a fan on hot days and minor facilities like hair dryer,
Verified traveler
3-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 31, 2020
Charming small hotel with personal touch. Well looked after by Arull in the bar!
Steps into the hotel despite a disabled access filter on the search but they made a temporary ramp within a couple of hours.
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2020
Dickson
Dickson, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2020
Heartfelt Service
We were greeted warmly throughout the check in process. Our party of three booked two separate standard rooms but were "upgraded" to one big suite. Although we enjoyed the really spacious and luxurious suite, I found this a bit odd.