The Westin St. Francis San Francisco on Union Square

4.5 star property
Discover your ideal blend of relaxation and adventure amidst San Francisco’s iconic landmarks.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin St. Francis San Francisco on Union Square

Exterior
Exterior
Meeting facility
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Pet friendly
  • Connecting rooms available
  • Bar
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 35 meeting rooms
  • 24-hour front desk
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Laundry facilities
The price is $215
includes taxes & fees
$182 per night
Feb 7 - Feb 8

Room options

Available filters for rooms
Showing 29 of 29 rooms

Suite, 1 Bedroom, View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 625 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(82 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View, Tower

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(179 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Tower

9.0 out of 10
Wonderful
(151 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 330 sq ft
  • Sleeps 4
  • 1 Double Bed

Grand Room, 1 King Bed, View

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 Queen Bed, No View

8.8 out of 10
Excellent
(90 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(75 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
  • 800 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Luxury Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 950 sq ft
  • City view
  • Sleeps 8
  • 1 Double Bed

Luxury Room, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 1900 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

Luxury Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 800 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 780 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 Bedroom

8.6 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 200 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
LCD TV
  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
335 Powell Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 1 min walk
  • Westin St Francis Hotel Glass Elevators - 1 min walk
  • San Francisco Museum of Modern Art - 10 min walk
  • Moscone Convention Center - 13 min walk
  • Oracle Park - 3 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • South San Francisco Station - 14 min drive
  • San Francisco Station - 22 min walk
  • Powell St & Geary Blvd Stop - 1 min walk
  • Powell St & Post St Stop - 1 min walk
  • Powell St & O'Farrell St Stop - 2 min walk

Restaurants

  • ‪Union Square - ‬1 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Shelton Theater - ‬2 min walk

About this property

The Westin St. Francis San Francisco on Union Square

When you stay at The Westin St. Francis San Francisco on Union Square, you'll be just a 5-minute drive from Moscone Convention Center and San Francisco Bay. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Oak Room Restaurant, which serves American cuisine and is open for breakfast and lunch. This luxurious hotel is also just a 5-minute drive from Oracle Park and Pier 39. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk from public transportation: Powell St & Geary Blvd Stop and Powell St & Post St Stop are steps away.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

At a glance

DONE

Hotel size

    • 1195 rooms
    • Arranged over 31 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets stay free (dogs only, 1 total, up to 40 lbs per pet)
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 78 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping
  • Beach nearby
  • Golfing nearby

Working away

  • 35 meeting rooms
  • Conference space (56000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1904
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Designer stores on site
  • Wine tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Oak Room Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Clock Bar - This cocktail bar specializes in local cuisine and serves light fare only. Open daily.
Caruso's - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
ENO Wine Bar - This wine bar serves dinner and light fare. Open daily.
Chateau Montelena Tasting - Onsite wine bar. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 35.25 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 15 per day (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately USD 25 to 45 for adults, and USD 25 to 44 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per day

Parking

  • Covered valet parking costs USD 78 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
Westin St. Francis San Francisco Union Square Hotel
Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

Frequently asked questions

Does The Westin St. Francis San Francisco on Union Square offer free cancellation for a full refund?
Yes, The Westin St. Francis San Francisco on Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin St. Francis San Francisco on Union Square?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 40 lbs per pet. Food and water bowls are available.
Is parking offered on site at The Westin St. Francis San Francisco on Union Square?
Yes. Valet parking costs USD 78 per day. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at The Westin St. Francis San Francisco on Union Square?
Check-in start time: 4:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Westin St. Francis San Francisco on Union Square?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
What is there to do at The Westin St. Francis San Francisco on Union Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Westin St. Francis San Francisco on Union Square?
Yes, Oak Room Restaurant offers American cuisine.
What's the area around The Westin St. Francis San Francisco on Union Square like?
The Westin St. Francis San Francisco on Union Square is in Union Square, a short 1-minute walk from Powell St & Geary Blvd Stop and 13 minutes' walk from Moscone Convention Center. Travelers say the local area is very central perfect for shopping.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Motel 6?
It was very Motel-6-ish at first! The sliding bathroom door was all ajar and we couldn’t open it to get to the bathroom. The tv didn’t work: engineer figured out that it was unplugged. The telephone in the room didn’t work! The phone never did work, but we had IMMEDIATE response about the bathroom door. The engineer was very helpful.
Mary Ann T, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Jill, 4-night trip
Verified Hotels.com guest review

6/10 Good

Ali, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Amber, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lobby was under construction and small area was open.
Akemi, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Rossie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The waiting time for elevators is too long
Moun Chung, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice, iconic hotel in the heart of San Francisco.
Lisa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Kei, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Briana, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice time the only issue was elevator wait times.
Gerard, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anna, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Harlyn, 3-night business trip
Verified Hotels.com guest review

6/10 Good

We were disappointed that the renovations closed the main entrance. Lobby wasn't as inviting.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Arlice, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Strike
The noise was horrible outside unable to sleep, employee strike was going on. Drumbeats on metal garbage cans, screaming on megaphones. No noise guidelines whatsoever. We rented 2 rooms for a birthday party and were placed on separate floors. No accommodations whatsoever. Every time we visit SF this is my favorite place. NEVER AGAIN
Danielle, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

BETTER THAN FAIRMONT
We used to stay at the Fairmont, but decided to change it this year and we had an amazing experience. Everybody was amazing. The hotel is beautiful way better than the Fairmont and it smelt amazing.
Priscilla, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Memet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brianna, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

It was nice, but the renovation took a lot of the atmosphere out of the lobby and adjoining restaurant/bar areas. The elevators for the tower left you waiting up to 5 minutes several times. They seem to run only 2 of the 5. The room was nice and comfortable.
2-night trip
Verified Hotels.com guest review

6/10 Good

No warning of renovations.
Was under construction and we weren’t informed. None of the restaurants or bars were open aside from the cafe. Also, the bathroom was small, and the toilet was so close to the wall you could barely sit down. They should have informed guest that it was under renovations since this was a holiday family trip, and none of the amenities we were looking forward to were open.
Evan, 1-night family trip
Verified Hotels.com guest review