6/10 Good
Oct 9, 2024
Not recommend
Not a nice stay. The experience with one of the receptionists was disappointing. She seemed robotic, with a forced smile and lacked friendliness. On check-out, after returning from diving, we requested to use the shower and were only given beach towels instead of shower towels, which felt unnecessarily restrictive.
Additionally, we're 100 % sure that we forgot my expensive LAMER cream in a contact lens case in the room. When we returned after diving and asked the staff to help find it, they said they couldn't locate it—seems like it was just thrown away, which makes me very unhappy. Since they know we would come back to pick up our luggages and use the shower. Should the hotel just keep it and return to us or leave to the reception in case the client come back to pick it? Which means their room cleaner does not receive a proper training. So whoever stays with the hotel, suggest you not to forget anything, as they will just throw it away.
Robert
Robert, 3-night trip
Verified Hotels.com guest review