Located in Alfredo V. Bonfil, Villa Palmeras offers a warm welcome with continental breakfast and a daily manager's reception. Relax by the outdoor pool with sun loungers, unwind on the garden or explore games at the arcade/game room.
When you stay at Villa Palmeras, you'll be within a 15-minute drive of Moon Palace Golf Club and Xoximilco. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a terrace and a garden. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Pool table
Services
Pool loungers
Virtual front desk
Facilities
Garden
Terrace
An outdoor pool
Arcade/game room
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Free wired internet
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: MXN 50 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 6:00 AM and 2:30 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge of MXN 350 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 9 PM
Policies
This property does not have elevators.
This property only accepts cash.
This property is professionally cleaned.
Also known as
Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun
Frequently asked questions
Does Villa Palmeras offer free cancellation for a full refund?
Yes, Villa Palmeras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villa Palmeras?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.
Are pets allowed at Villa Palmeras?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Villa Palmeras?
Yes, there's free self parking.
What are the check-in and check-out times at Villa Palmeras?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 350 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Villa Palmeras?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (11-min drive) are both nearby.
What is there to do at Villa Palmeras and nearby?
Villa Palmeras has an outdoor pool and an arcade, as well as a garden.
Are there restaurants at or near Villa Palmeras?
Yes, there's an onsite restaurant.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 10, 2025
Just one challenge
This is a stunningly beautiful setting! And the instructions for access were very good. Our only hesitation to stay again is because there’s no one on staff and available. Someone was having an intense and very loud encounter for almost an hour at 4 am and we had no recourse available to deal with it.
Katrinka
Katrinka, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Feb 3, 2025
Great hotel very close to Cancun airport
A lovely little hotel, simple and clean with great staff! Very accommodating and great value for a last night and day before we fly back from Cancun! Nice breakfast and lovely gardens and pool to relax in! Thank you!
Flora
Flora, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 18, 2025
Jaaziel
Jaaziel, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 7, 2025
The room had fleas. I was bitten multiple
Times the light the one night I was there. I then flew out home and brought them with me. Those damn fleas flew with me. Stay here at your own risk. I needed for one night before my flight and I regret staying here so much. I wouldn’t have minded the digital check in, the ghost like house with no one around, the worn out and dingy rooms and bathroom if it wasn’t for fleas infestation. What a nightmare!!
Mariam
Mariam, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2025
Andre
Andre, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 26, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
santiago
santiago, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2024
Peaceful place to sleep
Lovely accommodations, very clean, friendly staff. We did not use the pool or hot tub because the exterior of the villas was being scraped and repainted which left paint flakes in the hot tub. The hot tub should’ve been cleaned so we could’ve used it in the evening but it wasn’t. Our breakfast came to us cold when there was nobody else waiting but us in the dining area.
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Chris
Chris, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Bobby
Bobby, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 12, 2024
It’s very nice place for this kind of money.. Very good stuff
Alsheuskaya
Alsheuskaya, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2024
Close to airport
Nora
Nora, 1-night trip
Verified Expedia guest review
2/10 Poor
Nov 7, 2024
A bad choice for lack of words. Poor location, staff seemed racists, ac doesn’t work. Continental breakfast is primarily bread and juice. 1 star rating
Kasseisha
Kasseisha, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 6, 2024
Very friendly staff and cozy quiet atmosphere
Jeannette
Jeannette, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Nov 1, 2024
Eric
Eric, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 28, 2024
The hotel restaurant is closed on Sundays. Outback cab driver type us a message upon arrival “it’s not safe here” in English- there was ACTUAL bloodstains on sheets on bed
Bryon
Bryon, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Upstanding in security
ALMA
ALMA, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2024
Andria
Andria, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 14, 2024
Unsafe area no transportation no access to any entertainment area and no access to restaurants. Nothing in sight at all. It’s just not in a safe location..
Paula
Paula, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 13, 2024
Julian
Julian, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 11, 2024
Rosemary
Rosemary, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Oct 5, 2024
Shevon
Shevon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 3, 2024
Easy check in, accommodating staff, and overall clean and comfortable rooms.
Samantha
Samantha, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 1, 2024
Staff was friendly and helpful. Food was very good.
We would like to have had more drinking water and someplace to sit in the room. Overall, a very good experience.