The staff from the moment that we arrived were wonderful and welcoming. The room was great, with a beautiful view of the caldera as well as a private hot tub connected to us. The hot tub was a little on the cooler side, but it was still doable to enjoy for a little bit. Unfortunately the pool wasnt heated, as we were there in April while it was still pretty cool. Our drinks from the pool side bar were delicious as well. The daily breakfast brought to your balcony or inside if you like was delicious and always a delight. They have a restaurant connected to them, that we unfortunately didn't try, but it has good ratings. We ended up walking right outside our resort to a little local spot, that was absolutely delicious with excellent service and still an excellent view of the caldera and sunset. There is also a nearby corner store if you need anything extra that served us well as well. Overall, we enjoyed our stay here and wish we could've stayed longer.