4/10 Regular
6 de febrero de 2025
Mould and Broken Shower
I stayed in room 25. There was MOULD in my shower which is really dangerous for me personally because 15 years ago I contracted Pnemonia and nearly died from having mould in my house when I'd just moved in, resulting in me spending a week in the Royal Alexandra Children's Hospital in Brighton
When I turned the shower on it was freezing cold, took a while to get it hot and then when it was finally hot and I started washing my hair and body the shower unfortunately kept turning off. I tried to get it back on, thankfully after just washing my hair and it would not turn back on, so I think it probably broke. I got out the shower and had to wash my body with the water from the sink, which didn't completely wash off so I just wiped myself clean and dry with a towel.
The shower is also tiny, making it extremely hard to move around and as there was no shelf in the shower I had to put my shower gel and shampoo on the floor in the shower which was very complicated with there not being a lot of room to move around.
I would stay at this hotel again because it's my regular go to hotel for a short break / night away BUT on this occasion I am very disappointed and would be happy with a refund / compensation if possible please. I didn't complain at the time because I didn't want to cause a problem or moan.
Maddie
Maddie, se hospedó 2 noches
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