Dear Expedia
Unfortunately, during my recent stay in room 107, I encountered a serious issue: the bed was infested with fleas or bedbugs, causing multiple bites all over my body and leading to a fever.
It is unacceptable for a hotel of your standard to allow such a lack of hygiene, which has impacted both my health and my experience as a guest. I expect immediate and appropriate action to be taken, as this situation is intolerable.
Sincerely,
Beatriz Hoyo
23 to 24 September, 2024
Room 107