The only good thing is the girl at the reception, very kindly and helpfull. The Hotel is really expensive for what it is. It is ubicated in an awful area, have to walk a long stair to reach the reception and the room with the luggage with nobody to help. Offers no shampoo, no water, beds not confortable and no breakfast for the expensive price, breakfast is offered for an extra charge but it is not recommendable, the room is really small and the bathroom smaller too. Not confortable, Difficult to have a good shower. We spent 4 night at Santorini, and stayed 2 night in this hotel and then decided to go to an hotel at Perissa where we find a beatifull 4 star hotel with breakfast included in front of the beach for the same price than Hotel Thira. For half the price you can rent a room in a 3 star hotel at Perissa and rent a car to move around the island (every thing is really near)....just for the same price than a night at Hotel Thira!.