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Best Western Pontypool Metro Hotel

3.0 star property
City-center Pontymoile hotel with bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Pontypool Metro Hotel

Bar (on property)
Standard Room, 2 Twin Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Bar (on property)
Lounge

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self parking
  • Free toiletries
The price is $59
includes taxes & fees
$49 per night
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Cable/satellite channels
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Room amenity

Family Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Accessible, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Cable/satellite channels
Laptop workspace
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Lower Mill Field, Pontypool, Wales, NP4 0XB

What's nearby

  • Pontypool Park - 14 min walk - 1.2 km
  • Llanfrechfa Grange Hospital - 6 min drive - 6.3 km
  • Celtic Manor Resort Golf Club - 14 min drive - 17.5 km
  • International Convention Centre Wales - 15 min drive - 17.5 km
  • Big Pit National Coal Museum - 15 min drive - 13.6 km

Getting around

  • Cardiff International Airport (CWL) - 55 min drive
  • Bristol International Airport (BRS) - 60 min drive
  • Cwmbrân Station - 9 min drive
  • Newbridge Station - 11 min drive
  • Pontypool & New Inn Station - 12 min walk

Restaurants

  • ‪McDonald's Pontypool - ‬1 min walk
  • ‪Shaheen Tandoori - ‬3 min drive
  • ‪Subway - ‬1 min walk
  • ‪The Open Hearth - ‬5 min drive
  • ‪KFC - ‬1 min walk

About this property

Best Western Pontypool Metro Hotel

When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can check out Lounge Area, which serves breakfast, lunch, and dinner. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Polish

At a glance

Hotel size

  • 53 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Lounge Area - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - Onsite coffee shop.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 8.50 per person
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool

Frequently asked questions

Are pets allowed at Best Western Pontypool Metro Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Pontypool Metro Hotel?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Pontypool Metro Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.
What's the area around Best Western Pontypool Metro Hotel like?
Best Western Pontypool Metro Hotel is in Pontymoile, a short 14-minute walk from Pontypool Park.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Decent hotel
We stayed here for 1 night as we had a gig in Crumlin. Room and breakfast were good. One small issue was to charge my car would have been a flat fee of £30 so I didn’t use and went to a rapid charge site on my way home. I would definitely stay here again if I was in the area
Glenn, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Alison, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay all around
Lovely stay .The young girl who checked us in was lovely and very helpful. The middle aged lady the day after not so. The room was lovely ,warm and cosy. Everything very clean ,bathroom,beds,towels Good internet and free parking. Nice lobby to sit in.Great big coffees for a cheap price. Will definitely stay again.Family of 3 Mum DadSon 24 yrs old.
Pia, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Charo Mikko, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room
Really clean and nice room
Allie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice comfortable location. Suitable for night stop as part of a longer trip. Recommended.
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location and price point
Overall good, not bad location to walk to town centre and other amenities
LEE, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great stopover
Convenient location for overnight stop. Good value for the price paid. Everything worked well, clean and tidy room, no complaints. Efficient and friendly check-in. Would stay again if/when back in the area.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bronwen, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Fair value
Easy check in, pleasant staff, bathroom needs updating (room 121) but clean and does the job. Beds and pillows very uncomfortable, i barely got any sleep and woke up with my back causing issues and generally feeling terrible as headache and neck pain
Michelle, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Great to sleep, awful to eat!
The room (206) was small. But more than adequate for an overnight stay. The bed was comfortable and blackout curtains were much needed and blocked out any light ensuring a good sleep. The only let down was the breakfast. Needless to say I will not buy it again. No bread!! They run out. Sorry there is a garage shop nearby go get a loaf. Bacon was anemic and sparse. Scrambled eggs like egg soup. Coffee was coloured water.. OMG i am not kidding. Awful. When greeted for breakfast we were asked "any allergies" i said no, but in hindsight i should have said "only to watered down beans, tinned tomatoes without any juice, a lack of bread, and bacon fresh out of the packet...".
Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Mariusz, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bronwen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Great two night stay at the Pontypool Metro. A modern, clean, and stylish hotel with excellent service and a great self service breakfast.
John, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Mr SK, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bronwen, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good value for money. Comfortable, clean and facilities at standard I would expect for the price
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Have stayed before & have booked to stay again
Shaun, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Only negative was the electric charge points. We stayed overnight to break up a long journey and them having chargers was one of the reasons we booked Only needed a 20% charge to top up and continue journey in the morning. Hotel charge a flat rate £30 per night regardless of how much you need to charge car for. However, great little budget hotel. Just what we needed. Rooms clean and bed comfortable. Staff very helpful and polite. Didn’t have breakfast, but it looked good and value for money. Will definitely stay again
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bronwen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Place was spotless, very comfortable and clean. Already booked to go back.
zoe, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Joanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Neil, 1-night family trip
Verified Hotels.com guest review