6/10 Good
Feb 2, 2025
It's a very nice, newly renovated property- Hilton, by Curio. The food in the restaurant was delicious, with tasty and 'some' healthy substitutions, but a bit overpriced for the portion size at times. The staff was courteous, cheerful, and attentive to include the valets and Bells. There is an issue when it comes to pre-purchasing the 'breakfast option' through Hotels.com, or other 3rd party websites. I had to request the assistance of a manager to resolve confusion on this issue. The first manager I spoke with on this 'charge' issue was not helpful. The 2nd manager who assisted me was very helpful. This 'breakfast charge' is an issue for the hotel, as many other hotel guests I spoke with were in similar situations, and the hotel staff was either confused and/or not fully aware of the $$ amounts Hilton negotiated with 3rd party hotel booking sites for breakfast, as the amount paid varied, as mentioned to me by other guests. Parking: only one option- valet- which is 55 dollars per night- very high, unless you want to park 1/4-1/2 mile away and walk to the hotel, which is slightly uphill. Note: The hotel's resort fee of $45 per night resort fee is added after checkout. The Apres ski was a disappointment- only hot apple cider was made available & when they ran out, it was not refilled- even after requesting to the desk staff to refill. Hot cocoa, cookies or other afternoon snacks typically provided at hotels of this calibre, were only provided for an added fee.
Verified traveler
4-night trip
Verified Hotels.com guest review
