John F. Kennedy Intl. Airport (JFK) - 53 min drive
Stewart Intl. Airport (SWF) - 86 min drive
New York 23rd St. Station - 3 min walk
New York W 32nd St. Station - 10 min walk
New York 14th St. Station - 11 min walk
23 St. Station (7th Av.) - 2 min walk
28 St. Station (7th Av.) - 5 min walk
23 St. Station (8th Av.) - 5 min walk
Restaurants
Variety Coffee Roasters - 2 min walk
East One Coffee Roasters - 3 min walk
Taco Bell - 2 min walk
Smithfield Hall - 3 min walk
Chelsea Papaya - 2 min walk
About this property
Hyatt Place New York / Chelsea
Hyatt Place New York / Chelsea offers a great location, putting you within just a 10-minute walk of 5th Avenue and Madison Square Garden. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Placery, which serves American cuisine and is open for dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like that it's just a short walk to public transportation: 23 St. Station (7th Av.) is 2 minutes away and 28 St. Station (7th Av.) is 5 minutes.
Languages
English, Spanish
At a glance
Hotel size
510 rooms
Arranged over 45 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for onsite parking
Offsite parking within 1 mi (USD 50.00 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Romance packages
Facilities
1 building/tower
Built in 2021
Safe-deposit box at front desk
24-hour fitness center
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchair-width doorways
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bathtub or shower
Soap and shampoo
Hair dryer (on request)
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Guidebooks/recommendations
Special features
Dining
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
A damage deposit of USD 100.00 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100.00 per week
Pets are allowed for an extra charge of USD 75 per pet, per week
Parking
Parking is available offsite and costs USD 50.00 per day (1 mi away)
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York
Frequently asked questions
Does Hyatt Place New York / Chelsea offer free cancellation for a full refund?
Yes, Hyatt Place New York / Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Place New York / Chelsea?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per week, and there's also a deposit of USD 100.00 per week. Service animals are exempt from fees.
What are the check-in and check-out times at Hyatt Place New York / Chelsea?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Hyatt Place New York / Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Hyatt Place New York / Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place New York / Chelsea?
Yes, The Placery offers American cuisine.
What's the area around Hyatt Place New York / Chelsea like?
Hyatt Place New York / Chelsea is in Manhattan, a short 2-minute walk from 23 St. Station (7th Av.) and 7 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
Nov 18, 2024
JOAN.MEADE
JOAN.MEADE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Melanie
Melanie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
Harvey
Harvey, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 16, 2024
Beware: Hotel will over charge your amenities
Beware. Hotel will over charge your amenities/incidentals (e.g minibar, water bottles, etc. Make sure to check your card after you checkout. They will make it very hard for you to get your refund.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Would definitely stay again
Incredible hotel in a central location. The hotel offers a free breakfast that was amazing compared to most hotel breakfast with lots of options
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Sancho
Sancho, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Comfortable room with an amazing view. I was told that there was a $100 deposit that would be released upon check out but that wasn’t the case. When I went to check out, I was told it would take 7-10 business days to get the $100 back. I was NOT happy about that. Also, my points did NOT transfer into my account for my stay even after 72 hours. I had to contact Hyatt through email and still waiting for my points to transfer. Very disappointed.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Colin
Colin, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 10, 2024
aron
aron, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 9, 2024
Hotel room was big for New York city standards. The staff were friendly and helpful. There was 4 lifts, you would sometimes need to wait which is to be expected but the most annoying part was at reception level you could see which lift would arrive first, but on the floor level you couldn’t tell. As someone with limited mobility it was often a race to enter the lift before the door closed so that could maybe be improved. The room came with free breakfast. As a vegan I found it an appalling choice. Fried potato cubes and fruit. There was oat & almond milk for coffee/tea but the food selection should really be better for NYC in 2024! Location was perfect.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Gervaise
Gervaise, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Served its purpose. Rooms very small. Elevator service quicker than advertised. Terrace covered by a translucent canopy and this no view of the street/sky/canyon. Breakfast no better than at a Best Western. Congenial staff. Bus shuttle to airport a bonus.
Robert
Robert, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
We were especially pleased with the gallery hosts at the front desk. Catherine and Sofhna (?) were especially helpful in finding us adjacent rooms so we could baby-sit our grandson.
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
mohammad
mohammad, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
Anthony
Anthony, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Michael
Michael, 5-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 4, 2024
Sean
Sean, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 2, 2024
Aircondition is very noisy
Air condition is very noisy , room is clean..
Our room view is bad
Aysem
Aysem, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 31, 2024
Suitable if you can climb stairs!
This hotel was pretty fine for what I needed. Location is superb.
My room was very small (great view, though) and had a wardrobe/hanging space of around 6 inches only. Not one single drawer in which to unpack anything which made it feel even more cramped.
Rooms very clean, bathroom decent though again, no drawers.
Hotel breakfast was ok, repetitive and hot food was only ever warm but it did the job.
The main issue with this hotel is the elevators. Absolute nightmare. I gave up and used the stairwell which was manageable as I was tenth floor, would have been impossible on the high floors.
Emily
Emily, 5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Average
Susan
Susan, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Brian
Brian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Fine
Richard William
Richard William, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Neer
Neer, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Great Views & Experience
Great location, friendly and helpful service, and nice accommodations. I received a complementary room upgrade which provided me with an incredible view. Nice to have a full breakfast spread included as well. Highly recommend.