The first room I was given, on the first floor, was absolutely disgusting. There was algae in the faucet knob, the carpet was damp, and there were gross stains on the drapes and the bench in the open closet area. I asked for a room change, and the manager was extremely kind and accommodating. The second room was a huge improvement. When I needed to leave a few days earlier than planned, the manager was very kind and offered a refund. The management of the place is wonderful, but the indoor portions of the property are in pretty bad shape. The pool seemed nice, and the landscaping is lovely. It's a very mixed bag.