The photos on Hotels.com show this property as modern and on par with other hotels in this price range. While spacious and clean with comfortable beds, our room felt very 1980s. The furniture was outdated, scuffed and worn, and the carpet tiles felt grimy, had shifted over time and were peeling up. We encountered very few other guests in the hallways and lobby, and there was a short, classical music track playing in the hallways that looped on repeat, which felt eerie. For a large property with an onsite restaurant and banquet facilities, I expected a great breakfast, and while there was good variety, the food was lackluster—for example serving canned, syrupy fruit cocktail instead of fresh fruit salad. The only bright spots in our stay, were the very professional front desk staff, a luxurious looking lobby, and the nice onsite spa/onsen, which was enjoyable. Perhaps it was the time of year (early January) but overall the hotel felt dated and like it is being run on a very tight budget. We stayed at two other properties in the same price range over our 10 days in Japan, and this was our least favorite.