In the heart of Guildford, Mandolay Hotel Guildford offers a tranquil retreat with a beautiful terrace and dry cleaning services. Indulge in full breakfast, unwind at the bar, or take care of business with WiFi and meeting rooms. Previous guests rave about the helpful staff.
When you stay at Mandolay Hotel Guildford, you'll be within a 10-minute drive of Surrey Hills. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and comfortable guestrooms.
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (GBP 20.00 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Toilet paper
Stay connected
Free WiFi and wired internet
More
Daily housekeeping
Special features
Dining
Bar - Onsite bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
A damage deposit of GBP 50.00 will be collected before check-in
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 17.00 for adults and GBP 10.50 for children
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 30.00 (subject to availability)
Renovations and closures
The following facilities are closed on Sunday:
Dining venue(s)
The following facilities are closed on Sunday:
Dining venue(s)
Children & extra beds
Rollaway beds are available for GBP 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per accommodation, per night
Parking
Self parking costs GBP 20.00 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford
Frequently asked questions
Does Mandolay Hotel Guildford offer free cancellation for a full refund?
Yes, Mandolay Hotel Guildford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mandolay Hotel Guildford?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of GBP 25 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mandolay Hotel Guildford?
Yes. Self parking costs GBP 20.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Mandolay Hotel Guildford?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 30.00 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Mandolay Hotel Guildford?
Yes, there's an onsite restaurant, Bar.
What's the area around Mandolay Hotel Guildford like?
Mandolay Hotel Guildford is a short 3-minute walk from London Road Station and 3 minutes' walk from High Street.
Mandolay Hotel Guildford Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 12, 2025
One of the top hotels I have stayed on the grounds of great service by the people who work there - very caring
Maxine
Maxine, 1-night trip
10/10 Exceptional
Nov 13, 2024
Great Location, service, and staff
EDMUND
EDMUND, 1-night trip
10/10 Exceptional
Oct 26, 2024
Delightful stay, lovely room, friendly staff, great location for Guildford high street access.
Duncan
Duncan, 1-night trip
10/10 Exceptional
Jul 30, 2024
Great hotel
Great hotel very nice staff
John
John, 1-night trip
10/10 Exceptional
Aug 11, 2024
We stay here regularly and would highly recommend this hotel in all regards.
LYN
LYN, 2-night trip
8/10 Very good
Nov 13, 2024
Very convenient for GLibe and town centre. Parking available although didn't use. Very close to London Road(Guildford) station. Friendly staff
Verified traveler
1-night trip
10/10 Exceptional
Nov 8, 2024
Real Little Gem
This is a real gem of a hotel and the rooms were really good - clean, well presented and with a great selection of teas and coffees. Liked the little sweets too.
Excellent for the theatre so it was just such a great choice and I would absolutely go back and stay there again.
Annette
Annette, 1-night trip
8/10 Very good
Jul 19, 2024
Great stay
Great stay, lovely hotel and friendly staff. Really nice breakfast too
Becky
Becky, 2-night trip
10/10 Exceptional
Oct 9, 2024
Very nice. Comfortable and an easy walk to shops etc
Patrick
Patrick, 1-night trip
10/10 Exceptional
Jul 20, 2024
Great facility with wonderful staff.
robert
robert, 2-night trip
10/10 Exceptional
Nov 17, 2024
Great little room for a single bedroom - but they had put the heating on full blast. I ended up putting on the air con midway through the night after turning the radiator off before going to bed.
Jackie
Jackie, 1-night trip
10/10 Exceptional
Sep 10, 2024
Great hotel in a great location
Everything about my stay at the Mandolay Hotel was wonderful. The staff was friendly and helpful, the room spacious and comfortable, and they thought of everything with lovely toiletries, coffees and even a bag of chocolate popcorn. Thanks to Scarlett, who went above and beyond to welcome me.
Debra
Debra, 1-night trip
10/10 Exceptional
May 16, 2024
Excellent Hotel
Great stay in a lovely room. Service was excellent and staff are really friendly.
Victoria L
Victoria L, 2-night trip
10/10 Exceptional
Aug 18, 2024
Fabulous one night stay. Room was excellent as was the shower. Food good. Customer service excellent.
Only disappointing thing was the charge for the car park.
Would defo barely stay again
Donna
Donna, 1-night trip
10/10 Exceptional
Jun 11, 2024
Another great trip
Staff again were very helpful and friendly. Very welcoming too. Hotel is very well appointed as was the room. Great choice for breakfast.
Sarah
Sarah, 1-night trip
8/10 Very good
Oct 28, 2023
Nice staff, good location for town centre, good breakfast and overall pleasant stay.
Paul
Paul, 1-night trip
8/10 Very good
May 31, 2024
Comfortable hotel
All good except the room was very hot. Comfortable beds and enough room for two adults and one child.
David
David, 1-night trip
8/10 Very good
Jul 13, 2023
Hotel was excellently located , clean & comfortable
Lindsay
Lindsay, 1-night trip
10/10 Exceptional
Dec 11, 2023
Second visit to this property, love the staff
Douglas
Douglas, 3-night trip
10/10 Exceptional
Jul 23, 2024
Good stop over in Guildford
Good location , easy walk to various food outlets and shops / railway station. Nice bar area and small outside seating and table area. Parking a car could have been booked with the hotel but no information was shared until I arrived. But parking is available.
Martin
Martin, 3-night trip
6/10 Good
Jun 28, 2024
Rooms too small clean good service too noisy
Michael
Michael, 2-night trip
10/10 Exceptional
Jun 22, 2023
The staff were incredibly friendly and helpful. It was a great stay!
Tara
Tara, 1-night trip
4/10 Fair
Jul 21, 2024
Why was I asked for my room number FOUR times at breakfast?
Delroy
Delroy, 2-night trip
10/10 Exceptional
Oct 2, 2024
Help!! Our credit card was double charged for the deposit when we arrived and only credited back once. It’s just over $201.47 or 50 UK per our 3 rooms. The card charged with deposits was Prudence McCabe. I paid for the rooms under my card.
I can be reached at BossAtTJC@gmail.com or Jenn@teamjenn.com, or 01-310-850-3321.
Thank you! Jen McCabe