Savor local flavors at the restaurant then take a stroll through the nearby gardens Explore historic landmarks like Alexander Nevski Cathedral while enjoying all that this city has to offer.
In the heart of Sofia, Sofia Balkan Palace combines art and culture with modern comforts. Savor breakfast, lunch, or dinner at Stardust restaurant or explore the on-site art gallery and shopping mall. With free in-room WiFi, a garden to unwind in and helpful staff to guide you through your stay.
Enjoy your visit to Sofia with a stay at Sofia Balkan Palace. Guests can visit the fitness center for a workout or grab a bite to eat at Stardust restaurant, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a garden. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Serdika Station is 2 minutes and Lavov Most Station is 12 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite self parking (EUR 21.00 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
24-hour room service
Water dispenser
Traveling with children
Baby bath
Bed rails
What to do
Shopping
Working away
Business center
7 meeting rooms
Conference center (13563 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Bicycle rentals
Facilities
1 building/tower
Built in 1956
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
Art gallery on site
Designer stores on site
Shopping mall on site
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Outdoor furniture
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Stardust restaurant - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: EUR 50 per person, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.67 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 23.00 per person
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for EUR 59.0 per day
Airport shuttle for children between the ages of 1 and 12 costs EUR 30 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self parking costs EUR 21.00 per day
Policies
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay and Apple Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel
Frequently asked questions
Does Sofia Balkan Palace offer free cancellation for a full refund?
Yes, Sofia Balkan Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofia Balkan Palace?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sofia Balkan Palace?
Yes. Self parking costs EUR 21.00 per day. Parking spots may be limited.
Is airport shuttle service offered by Sofia Balkan Palace?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Sofia Balkan Palace?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Sofia Balkan Palace and nearby?
Sofia Balkan Palace has a fitness center and a garden.
Are there restaurants at or near Sofia Balkan Palace?
Yes, there's an onsite restaurant, Stardust restaurant.
What's the area around Sofia Balkan Palace like?
Sofia Balkan Palace is in Sofia City Center, a short 2-minute walk from Serdika Station and 3 minutes' walk from Sofia Court House. The local area is popular with nature enthusiasts and our guests say it is very central.
Sofia Balkan Palace Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 13, 2025
Perfect!
alberto
alberto, 2-night trip
8/10 Very good
Dec 16, 2024
Beautiful hotel, great location
Beautiful hotel, great location
friendly and good service
restaurant has a nice and good service, but the menu is dull - better going outside
Yehuda
Yehuda, 1-night trip
10/10 Exceptional
Dec 29, 2024
Fantastic Hotel in Great Location
This was the perfect spot to explore Sofia by foot. The bed was very comfortable, the room was immaculately clean, and the reception desk was extremely friendly and helpful. Highly recommended.
Erik
Erik, 2-night trip
10/10 Exceptional
Sep 6, 2024
Really nice hotel and location was perfect.
Deyanira Barrero
Deyanira Barrero, 2-night trip
8/10 Very good
Dec 2, 2024
The location is great.
The hotel itself is clean but definitely dated. The staff are friendly.
venessa
venessa, 2-night trip
10/10 Exceptional
Oct 19, 2024
perfectly located for shopping, dining and visiting main churches and museums.
Andria
Andria, 1-night trip
10/10 Exceptional
Dec 3, 2024
Very Pleased
It was a lovely stay. The location is exceptional and really the best in Sofia. The breakfast option is very good and the rooms are comfortable.
Jeff
Jeff, 8-night trip
10/10 Exceptional
Nov 19, 2024
The room was amazing!! And the breakfast was amazing too
Tal
Tal, 3-night trip
10/10 Exceptional
Aug 29, 2024
Amazing stay
Katie
Katie, 1-night trip
10/10 Exceptional
Nov 8, 2024
Excellent location
Excellent staff, very friendly and helpful. Hotel in a fantastic location. Highly recommend
Peter
Peter, 1-night trip
10/10 Exceptional
Aug 31, 2024
Gem of a place to stay.
Jeff
Jeff, 1-night trip
8/10 Very good
Oct 8, 2024
Location among the best in Sofia
Senthilnathan
Senthilnathan, 1-night trip
10/10 Exceptional
Oct 17, 2024
excellent location withing the walking city, restaurants, stores, museums. Definitely will use on my next trip to Sofia.
Andria
Andria, 2-night trip
8/10 Very good
Oct 29, 2024
Central location
Ram
Ram, 2-night trip
8/10 Very good
Oct 29, 2024
Location is great. Service not so much
Ram
Ram, 3-night trip
10/10 Exceptional
Sep 17, 2024
Amazing service, you stay here again.
donovan
donovan, 2-night trip
8/10 Very good
Aug 24, 2024
Excellent city centre hotel
Christopher
Christopher, 2-night trip
10/10 Exceptional
Sep 10, 2024
Quick pit stop stay. Clean, friendly staff, would stay again
Craig
Craig, 1-night trip
8/10 Very good
Nov 19, 2024
Old world style hotel with beautiful rooms very close to Serdica metro and major sights in Sofia. The square outside is being refurbished with a little noise discernible during the day. Otherwise, staff efficient, attentive and pleasant. A comfortable stay.
Paul
Paul, 1-night trip
6/10 Good
Sep 20, 2024
Convenient location
Diana
Diana, 1-night trip
10/10 Exceptional
Oct 16, 2024
Great room services with an incredible view
Amazing experience with an amazing view from the balcony. I highly recommend it and I will come back for sure
Maria Cidalia
Maria Cidalia, 1-night trip
8/10 Very good
Sep 14, 2024
Very central and convenient
David
David, 2-night trip
8/10 Very good
Nov 19, 2024
Good location
This is a nice Hotel in the center of the city. The room was nice but the clearing not that good. I don’t think they vacuumed. The breakfast was nice. The staff friendly
Johanna
Johanna, 3-night trip
10/10 Exceptional
Sep 7, 2024
The hotel is conveniently located, with easy access to major attractions and public transportation. The staff are efficient and courteous, and the breakfast offers a wide variety of excellent options.
Kakoli
Kakoli, 2-night trip
10/10 Exceptional
Aug 16, 2024
Excellent hotel
Hotel is great. Excellent location, very clean, staff very helpful. Our second time at this hotel and will come back again for sure
Georgios
Georgios, 2-night trip
General property information
Travelers Say
"Excellent facilities, clean rooms and a wonderful staff"