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Mercure Tunbridge Wells Hotel

4.0 star property
Hotel with restaurant, near Dunorlan Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Tunbridge Wells Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets
Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • 8 meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is $68
includes taxes & fees
$56 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

Highlights

Heating
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Eco-friendly toiletries
Bathrobes
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Eco-friendly toiletries
Bathrobes
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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The price is $132
includes taxes & fees
$110 per night
Dec 8 - Dec 9
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About the neighborhood

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • Dunorlan Park - 3 min drive - 2.5 km
  • Assembly Hall Theater - 4 min drive - 4.0 km
  • Pantiles - 5 min drive - 4.6 km
  • Bewl Water - 11 min drive - 12.9 km
  • Hever Castle and Gardens - 27 min drive - 23.4 km

Getting around

  • Gatwick Airport (LGW) - 48 min drive
  • London City Airport (LCY) - 66 min drive
  • Maidstone Beltring Station - 9 min drive
  • Royal Tunbridge Wells Frant Station - 9 min drive
  • Maidstone Yalding Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Robin Hood - ‬3 min drive
  • ‪Royal Oak - ‬4 min drive
  • ‪Pierre Loti - ‬5 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

Located near a train station, Mercure Tunbridge Wells Hotel is a great choice for a stay in Royal Tunbridge Wells. Guests looking for a bite to eat can check out The Mallows, which serves international cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 84 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

The Mallows - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self parking costs GBP 10 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Does Mercure Tunbridge Wells Hotel offer free cancellation for a full refund?
Yes, Mercure Tunbridge Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Tunbridge Wells Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Tunbridge Wells Hotel?
Yes. Self parking costs GBP 10 per day.
What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Tunbridge Wells Hotel and nearby?
Mercure Tunbridge Wells Hotel has a picnic area and a garden.
Are there restaurants at or near Mercure Tunbridge Wells Hotel?
Yes, The Mallows offers international cuisine.

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

Melanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy access good parking, beautiful surroundings, extremely friendly ,helpful staff.
W., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

EMEKA AUGUSTINE, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

jeydikson, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sally, 1-night trip
Verified Hotels.com guest review

6/10 Good

Simon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic staff and service.
Jonathan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sally, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 3-night trip
Verified Hotels.com guest review

6/10 Good

The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
Paul, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

OK but a bit tired
Acceptable. Swimming pool and sauna long since gone and no gym - needs facilities
John, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nuur, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
DANIELLE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breakaway
Room, bed and pillows were good. Staff polite. Only one thing i picked up on, the.food hygiene of the staff was poor. Person touched the loaf of bread with bare hands, should of left it in the selophane bag. Another, brought cups, then glasses out carried with fingers inside. The Staphylococcus bacteria could be passed to customers Bacteria could be passed on
Patricia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Inconsistent staff - some helpful but others not very friendly. Room was OK but bathroom was basic with a stained bath that was a bit off putting. Not a very convenient location.
Gordon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nobody on the reception desk when We arrived. Key card didn't work, had to return to the reception to have problem rectified. Very noisy plumbing in room. However room was clean, bed was comfortable and shower was good.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Not very good
The reception staff were not very helpful with problems at this hotel. I was woken up on the first night at 12:30 by two employees trying to enter a room with a claw hammer and wood chisel. They were hammering the door for around 10-15 minutes before i went out to explain that what they were doing would not gain entry. They then proceeded to hammer the door for a few more minutes before another visitor went out and told them the same thing. When i mentioned this to reception later that day she laughed and said hopefully that wont happen again tonight.
Adam, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Ron, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Overnight in Pembury
Firstly, the thing that stood out about the hotel was the friendly and helpful staff - a particular mention for Ben on reception, who was a credit to the hotel. The rooms we booked were spacious and comfortable, but starting to look a little tired. There were a few little niggly things that would be easy to fix (eg a light switch didn't work, the TV remote had no back on the battery compartment and only worked intermittently) that didn't spoil our stay but pointed to the hotel needing a bit of extra time needed to sort out the little things.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bebhinn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

George, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Hotels.com guest review