2/10 Poor
Oct 31, 2024
Wouldn’t return
We knew we were booking a room above a pub to break up a long drive from Sussex to Cornwall, but it felt like we were staying at a house party. The other guests were loud, there are no soft close doors, the double glazing isn’t effective. We were hoping that once the pub had shut we (and our 5 year old) would get some sleep but we even considered leaving- this is down to the doors and the other guests though. The people above us were noisy, I could hear the guy in room 10 yawning and their TV (to give you an idea of how much you can hear).
What was a real shame, and completely manageable by the hotel group was the fact that the room wasn’t clean. There were hairs in the bathroom including the remnants of someone’s shave around the sink- the carpet had bits all over it that a hoover would have easily worked wonders on, and we wouldn’t use the cups as they weren’t clean (brown marks, not generally wear and tear tea/coffee stain). I don’t like leaving negative reviews, but this isn’t the place to stay unless you are a very deep sleeper who isn’t phased by other people’s body hairs and unwashed cups etc. I’m not fussy about much but we didn’t even want our 5 year old rolling around on the floor.
Faye
Faye, 1-night family trip
Verified Hotels.com guest review