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Refugio Pullao

2.5 star property
Hotel in Castro

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Photo gallery for Refugio Pullao

Aerial view
Front of property
Lobby sitting area
Horseback riding
Comfort Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds
Nestled in a rural location, Refugio Pullao offers a serene escape with a spa tub and coffee shop. Explore the surrounding landscape on bike rentals or simply unwind by the fireplace in the lobby.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Hot tub
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Water dispenser
  • Multilingual staff
  • Barbecue grills
  • Limited hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

Panoramic Cottage

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 1399 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Comfort Quadruple Room, 1 Bedroom, Non Smoking

Comfort Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Quadruple Room, 1 Bedroom, Non Smoking

Highlights

Yard
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Non Smoking

Comfort Double or Twin Room, 1 Bedroom, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Double or Twin Room, 1 Bedroom, Non Smoking

Highlights

Yard
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 279 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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The price is $164
includes taxes & fees
$164 per night
Apr 19 - Apr 20
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About the neighborhood

Map
Quilquico Bajo s/n, Castro, Los Lagos Region, 5700000

What's nearby

  • Tongoy Beach - 12 min drive - 7.0 km
  • Church of San Francisco - 24 min drive - 18.0 km
  • Costanera Castro - 24 min drive - 17.6 km
  • MAM Chiloé - 24 min drive - 18.0 km
  • Yutuy Beach - 26 min drive - 10.8 km

Getting around

  • Puerto Montt (PMC-Tepual) - 77.4 miles/124.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Palafito Sabores de Mi Tierra - ‬23 min drive
  • ‪El Mercadito - ‬24 min drive
  • ‪Restaurant Travesía Chiloé - ‬25 min drive
  • ‪Rucalaf - ‬11 min drive
  • ‪Restaurant Palafito - ‬26 min drive

About this property

Refugio Pullao

When visiting Castro, Refugio Pullao is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe, and the hot tub makes for a relaxing end to the day. Other features include a terrace and a garden.

Languages

English, German, Spanish
VISIBILITY

At a glance

Hotel size

    • 6 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills
  • Water dispenser

What to do

  • Horse riding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • Hot tub

Accessibility

  • Handrails in stairways
  • Front entrance ramp
  • Grab bar in shower
  • Well-lit path to entrance
  • 25 stairs to reach property
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Yard

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Toaster oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Blender

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Cleaning supplies
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one-way)
  • Late check-in between 9:00 PM and 1:30 AM can be arranged for an extra charge of 20-percent of room rate

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Refugio Pullao Hotel Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel Castro

Frequently asked questions

Are pets allowed at Refugio Pullao?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Refugio Pullao?

Yes, there's free self parking.

Is airport shuttle service offered by Refugio Pullao?

Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle one-way.

What are the check-in and check-out times at Refugio Pullao?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is noon.

What is there to do at Refugio Pullao and nearby?

Have fun during the warmer months with activities such as cycling. Relax in the hot tub after a day on the slopes or enjoy the use of a garden.

Does Refugio Pullao have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a toaster oven, a blender, and cookware.

Does Refugio Pullao have any outdoor private spaces?

Yes, every room features a yard.

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Refugio Pullao Reviews

Reviews

9.4

Exceptional

10/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely relaxing place
We had a wonderful time. The staff go out of their way to make sure everyone enjoys their stay.
Julie, 2-night trip

10/10 Exceptional

Our stay at the Refugio was an absolute highlight of our trip. From the personal welcome, gorgeous view, peaceful location, delicious food, and incredible birdwatching, we loved every minute of our time. We did not want to leave! This is a very special place--every detail was amazing.

10/10 Exceptional

Amazing property! Just very remote, not really in Castro. A little hard to find initially ( get good directions from staff) Expedia doesn’t have exact location . Staff wonderful. Food delicious. Wish we had spent more time

2/10 Poor

buenas habitaciones , buen bath , el personal con muy poca experiencia.muy rígido trataron de imponer horarios de llagada cuando mi reserva estaba garantizada.en ninguna parte dice que tengo que llegar antes de alguna hora. insistieron mucho por teléfono y no advierten a clientes que todos los caminos eran en arreglo y demora mas la llegada. se muestran molestos y se hacen la víctima
cristian, 2-night trip

10/10 Exceptional

Excelente lugar
Excelente lugar, comoda cabaña, rico desayuno, delicioso almuerzo
Andres, 1-night trip

10/10 Exceptional

Great view and service!
James, 3-night trip

10/10 Exceptional

Luxury while still being outside the bubble
Amalia, Carlos and Julian have created a wonderful, off the beaten path refuge. You know it’s sited well. It’s on the same cove as Tiarra. See authentic Chiloé in person, not in a bubble.
Michael, 2-night trip

10/10 Exceptional

Juan Pablo, 4-night trip

10/10 Exceptional

The location; although very remote -and thankfully the signage on the partial dirt road allowed us to get there easily during the day. It is very peaceful! The design of the 6 rooms unique. The property showcased the volcano and lake well. The staff was very pleasant!
1-night trip

10/10 Exceptional

David, 2-night trip

10/10 Exceptional

Todo excelente, quiza una critica constructiva seria que tengan una cafetera en la habitacion.
Victor, 1-night trip