When you stay at Comfort Hotel ERA Kobe Sannomiya, you'll be just a 5-minute drive from Meriken Park and Kobe Harborland. Free perks include WiFi and wired internet. Also, Port of Kobe and Hanshin Koshien Stadium are within a short drive. Fellow travelers like that it's just a short walk to public transportation: Sannomiya Hanadokeimae Station is 7 minutes away and Boeki Center Station is 10 minutes.
Languages
English, Japanese
At a glance
Hotel size
219 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1500 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1650 for adults and JPY 700 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for JPY 1100.0 per night
Parking
Self parking costs JPY 1500 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Kobe Sannomiya
Frequently asked questions
Does Comfort Hotel ERA Kobe Sannomiya offer free cancellation for a full refund?
Yes, Comfort Hotel ERA Kobe Sannomiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Hotel ERA Kobe Sannomiya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Hotel ERA Kobe Sannomiya?
Yes. Self parking costs JPY 1500 per night. Parking spots may be limited.
What are the check-in and check-out times at Comfort Hotel ERA Kobe Sannomiya?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Comfort Hotel ERA Kobe Sannomiya and nearby?
Recommended spots to visit include Higashi Yuenchi Park (13-min walk) and Nankinmachi Square (0.9 mi), along with Meriken Park (1.1 mi) and Kobe Tower (1.6 mi).
Does Comfort Hotel ERA Kobe Sannomiya have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Comfort Hotel ERA Kobe Sannomiya like?
Comfort Hotel ERA Kobe Sannomiya is a short 7-minute walk from Sannomiya Hanadokeimae Station and 11 minutes' walk from Ikuta Shrine. Travelers say that the hotel is in a great location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 26, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Cidem
Cidem, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Robyn
Robyn, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
Nice hotel in a good location
Nice hotel in a convenient location but could do with renovation. The carpets need cleaning and had a musty smell.
Breakfast and the library cafe offering a variety of selections.
Carmen
Carmen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 27, 2024
Misato
Misato, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2024
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Wayne
Wayne, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 16, 2024
New mixture of retail shops
Chang
Chang, 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 7, 2024
Grace
Grace, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 5, 2024
Close to train
Close to train station, the room was clean and the beds comfortable. Close to main shopping areas and very good buffet breakfast. Service mostly Japanese customers, with limited English. This wasn’t a negative thing, you just need to be aware.
Kathleen
Kathleen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 26, 2024
Mayumi
Mayumi, 7-night business trip
Verified Hotels.com guest review
8/10 Very Good
Apr 20, 2024
A good place to stay in the middle of town if you don’t need a lot of space for your room and you don’t mind checking in on a machine.
Cyndy
Cyndy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2024
Room pretty big compare with hotels normally in Japan
Jeannie
Jeannie, 2-night trip
Verified Expedia guest review
6/10 Good
Mar 24, 2024
There a lots of supermarkets and restaurant around this hotel. However, we find the chair in the room is fully of dirt….feel a bit uncomfortable
Ching ting
Ching ting, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 5, 2024
Miya
Miya, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2024
Shiro
Shiro, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2024
First impressions weren’t great, walking past a lot of construction sites to get there but once I saw the room things improved . Great use of space , nice bathroom , comfortable bed, didn’t hear any street noise and nice breakfast . Area is close to a few 7/11 type stores and not far from restaurants and cafes . It’s actually in a great spot . All you need to do is walk through the station west gate and you’re in the thick of things .
Paul
Paul, 2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 7, 2024
Real comfortable stay. Very conveniently located.
SUN HYE
SUN HYE, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 28, 2024
Love our stay
Location was so central for Kobe. Love the library cafe offering coffee and tea and little snacks. The breakfast has good selection of Japanese food and also salads, yogurt, fruits and pastries etc. The staffs were always so helpful and we find our hotel room very comfortable. We don’t have any problem with the bed or pillow, maybe it’s a personal preference thing.
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 15, 2024
Close to Sannomiya Station.
Sushi train next door, other cheap restaurants (udon, raamen, beef bowl etc) very close by.
30 second walk to convenience store.
Lovely clean rooms! Great views from 13th floor corner room - thank you for this great place to relax and enjoy Kobe!
Helpful staff.
Nice cafe area - free drinks and snacks all afternoon.
Nicola
Nicola, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 21, 2023
Song Peng
Song Peng, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2023
Staff are very nice and hotel is clean. Love the lounge.
KIAN GUAN
KIAN GUAN, 3-night family trip
Verified Expedia guest review
6/10 Good
Dec 8, 2023
The hotel room was clean, and the staff were friendly. The location is very convenient. The only thing that could use improvement are the pillows and beds, which were a bit uncomfortable.
Verified traveler
5-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 6, 2023
Free hot drinks whole day. Quite cosy and relax. Walking distance to many places including the bus station
Abby
Abby, 1-night family trip
Verified Expedia guest review
6/10 Good
Nov 27, 2023
It was okay. I find it funny it’s named the Comfort Hotel, when the pillows and bed are quite hard and uncomfortable. However, after travelling for 20hrs, it was a very convenient, short walk from Sannomiya Station, and I was only there for a quick sleep.