683 Paraguaya, Punta Arenas, Región de Magallanes, 6200000
What's nearby
Port of Punta Arenas - 3 min walk - 0.3 km
Plaza Munoz Gamero - 9 min walk - 0.8 km
Palacio Sara Braun - 9 min walk - 0.8 km
Cerro la Cruz Viewpoint - 14 min walk - 1.2 km
Punta Arenas Cemetery - 4 min drive - 2.7 km
Getting around
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 21 min drive
Restaurants
Wake Up - 9 min walk
San Telmo - 2 min walk
La tasca - 9 min walk
Hotel y Casino Dreams Punta Arenas - 9 min walk
Ippai Ramen - 4 min walk
About this property
Casa Hain
Enjoy your visit to Punta Arenas with a stay at Casa Hain. Free perks include WiFi and buffet breakfast daily between 7:30 AM and 10 AM.
Languages
English, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets stay free (2 total)
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Room amenities
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Shared kitchen access
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Policies
This property does not have elevators.
This property accepts credit cards.
Also known as
Casa Hain Hotel Punta Arenas
Casa Hain Hotel
Casa Hain Punta Arenas
Casa Hain Hotel
Casa Hain Punta Arenas
Casa Hain Hotel Punta Arenas
Frequently asked questions
Does Casa Hain offer free cancellation for a full refund?
Yes, Casa Hain does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Hain?
Yes, pets stay free, with a limit of 2 total.
Is parking offered on site at Casa Hain?
Sorry, there's no onsite parking at Casa Hain.
What are the check-in and check-out times at Casa Hain?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is 11 AM.
Are there restaurants at or near Casa Hain?
Yes, there's an onsite restaurant.
What's the area around Casa Hain like?
Casa Hain is a short 3-minute walk from Port of Punta Arenas and 9 minutes' walk from Plaza Munoz Gamero.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.4/10
Staff & service
7.0/10
Amenities
5.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
Feb 25, 2020
i thought it was neat their windows had posters of the sites posted outside lol!!! otherwise you'd be looking at a wall, so i thought it was a nice touch
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Feb 13, 2019
Our room was very smelly, room 12. Like urine. Bed was ok. Bathroom ok. The window blind was broken. Floor boards were unfinished wood and I have a feeling this was the origin of the smell. I could not recommend this establishment as is but I thought it had great potential. Had a certain charm and warmth but it just didn’t seem clean, in general. Could be nice with new floors (non porous) and new paint. The staff were nice enough. We only stayed one night.
Verified traveler
1-night romance trip
Verified Expedia guest review
2/10 Poor
Dec 31, 2018
We arrived and the only front desk staff was out busy taking other guests to their lodging, the place has apparently overbooked not only us but others as well. When she returns (25 mins later), she told us we don't have a reservation. She looked stressed and was not being helpful even when we show her our reservation on expedia (it was around 9 pm and we are a couple with 2 young kids and luggages - 7 and 9 years old). Only after another guess who spoke Spanish intervene, she then reluctantly agreed to take us to a "comparable" lodging down the street but it was not comparable at all. The other lodging was older, the room was really design for 1 double bed and it didn't have a lodging/hangout place like casa cain (bathroom was small and smelled). We didn't argue any more because we didn't want to scramble for a room in the middle of the night (raining with 2 kids). But Casa Hain did not work hard at taking care of their guests -
alan
alan, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 28, 2018
Very helpful service and very nice, high quality beds.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 23, 2018
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 9, 2019
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Jan 8, 2019
Muy buena ubicación. Chek in muy malo, no tendría que ser hotel, ya que el personal no está capacitado para esa función!