Orangutan Street, Bukit Lawang, North Sumatra, 20852
What's nearby
Bukit Lawang Bridge - 7 min walk - 0.6 km
Orangutan Feeding Centre - 6 min drive - 4.6 km
Bat Cave - 6 min drive - 4.6 km
Sungsang Waterfall - 43 min drive - 32.5 km
Getting around
Airport shuttle (surcharge)
Restaurants
Jungle Inn - 1 min drive
Yusri Cafe - 1 min walk
Eriono Guesthouse - 1 min walk
HOTEL Orangutan Restaurant & BAR - 1 min walk
Rickys Bar - 4 min walk
About this property
Hotel Orangutan
Enjoy your visit to Bukit Lawang with a stay at Hotel Orangutan. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge, a terrace, and a garden are other highlights.
Languages
English, Indonesian
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–noon
Restaurant
Bar/lounge
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Room amenities
Home comfort
Ceiling fan
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately IDR 20000 to 50000 per person
Airport shuttle service is offered for an extra charge of IDR 600000 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for an additional charge
Policies
This property accepts credit cards.
Also known as
Hotel Orangutan Bukit Lawang
Hotel Orangutan Bukit Lawang
Hotel Orangutan Bed & breakfast
Hotel Orangutan Bed & breakfast Bukit Lawang
Frequently asked questions
Does Hotel Orangutan offer free cancellation for a full refund?
Yes, Hotel Orangutan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Orangutan?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Orangutan?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Orangutan?
Yes, an airport shuttle is available. The charge is IDR 600000 per vehicle one-way.
What are the check-in and check-out times at Hotel Orangutan?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Orangutan and nearby?
Hotel Orangutan has a garden.
Are there restaurants at or near Hotel Orangutan?
Yes, there's an onsite restaurant.
What's the area around Hotel Orangutan like?
Hotel Orangutan is located a short 7-minute walk from Bukit Lawang Bridge.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 29, 2024
This was an amazing place to stay. The owner and the employees were abundantly friendly and helpful, food was great, the atmosphere was unlike anything else.
Michael
Michael, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 15, 2023
The staff at the Orangutan Hotel rocks!! Their Orangutan Treking guides certainly live up to their reputation, and I managed to see several Orangutans on my one and only trek into the rainforest..I was later told that many people spend days in the jungle without seeing anything, so I feel very lucky.
The hotel has some great views and is located in an excellent spot in relationship to local shops and restaurants.
Jeff
Verified Expedia guest review
8/10 Very Good
Jun 21, 2023
had an excellent guide - Mona who not only found us orangutans but was incredibly kind when my son got vertigo - taking us to the local doctor for assistance. The room (we stayed in the penthouse) was incredibly clean and the view amazing. Monkeys jumped on our roof and ate fruits from the tree right outside our window. An amazing experience.
Susan
Susan, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 29, 2020
James
James, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 27, 2020
A Week in the Jungle
Great place.
All the comforts required.
Good food and cold beer!
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 27, 2020
A Week in the Jungle
Great place. All the comforts required.
Good food and cold beer!
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2019
We'd recommend the Orangutan for hardy travelers. We ascended a long flight of uneven steps each day to the "sky room", where we shared the treetops with macaques. The very accommodating hotel staff carried two cups of coffee up those steps each day. You're immersed here in everything that happens in the village, where tourists come for jungle treks and staff and guides for the most part were born and raised here.
Verified traveler
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2019
Stay Here!
We stayed at the Hotel Orangutan because of its status as a non profit organization. They dedicate a portion of their profits to preserving the orangutans and their habitat. From the minute we arrived, we were treated like family. All the staff were super friendly and helpful. Most evenings someone was in the lobby playing a guitar and singing - super chill vibe here. The hotel arranged a private day-long trek for us with guides Apri and Andra. It was an incredible experience we will never forget and our guides were knowledgeable, friendly and experienced. We asked for a challenging trek to see as many orangutans as possible and the day far exceeded our expectations! We would highly recommend the Hotel Orangutan. We were in the Sky room and had monkeys come daily to our deck. The room was huge and the condition was good - sparse, but typical of Bukit Lawang.
Roger
Roger, 3-night romance trip
Verified Hotels.com guest review
6/10 Good
Mar 28, 2019
The room was very simple. No AC but we had fans which was fine. I was not a fan of the bathroom. It was a natural environment which was appealing but it was very smelly and dark.
Verified traveler
4-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2018
Beautiful spot
Beautiful place definitely recommended!
Mike
Mike, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 11, 2018
The hotel and it's restaurant are perfectly acceptable, but the website fails to point out that the most comfortable rooms are housed in a separate annex which is located at the top of a VERY steep slope behind the main hotel. The steps up to this annex are precipitous and totally unsuitable for the elderly, asthmatics or guests with any kind of mobility restrictions. We had no hot water throughout our 3 days there, but the staff are fun and the food is honest and tasty.
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
May 10, 2024
Robbert
Robbert, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 5, 2024
Bernard
Bernard, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2022
Has potential
This is a small boutique hotel, where you are treated as a family when you arrive.
Downside is that there was no restaurant at the hotel, and no bar, so it didn't really create a place to 'hang out'.
there were good food options around, but it would have been great if the hotel itself atleast offered drinks/snacks..
Apart from that, the staff was very helpful and took care of all transports, guided trips etc.
Line
Line, 6-night trip
Verified Hotels.com guest review
6/10 Good
Sep 25, 2022
Ich hatte das Zimmer ganz oben. Anzumerken ist hier, dass es sehr anstrengend ist die vielen Treppen zu steigen. Das Zimmer ist viel zu hoch.
Im Zimmer selbst war nichts vorbereitet, keine Handtücher, kein Toilettenpapier, etc. Ich hatte 2 Nächte gebucht, es wurde nichts sauber gemacht. Der Service ist unterirdisch bis gar nicht vorhanden.
Très bien situé, belle grande chambre, personnel accueillant et peut vous réserver une randonnée ds la jungle pour voir les ourangs outans!
Jean-Francois
Jean-Francois, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jul 2, 2019
Hervé
Hervé, 4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2018
Top verblijf in de jungle
Communicatie met hotel ging heel vlot, ze stonden ons op te wachten aan de bus. Heel mooie kamer en lekker eten. We deden ook een jungle tweedaagse met hen en ook dat was prima geregeld. Lekker eten, leuke en interessante gidsen,... Een aanrader!