Mama Shelter Toulouse is your haven near Place du Capitole. Unwind on the rooftop terrace, indulge in shopping or explore the city's rich history at Museum of the Augustins and Saint Etienne Cathedrale. Enjoy dry cleaning services, luggage storage and helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Non-smoking
Pet friendly
Air conditioning
Laundry facilities
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
Rooftop terrace
Breakfast available
4 meeting rooms
24-hour front desk
Front-desk safe
Laundry service
Multilingual staff
Luggage storage
Lockers available
Banquet hall
Feel at home (6)
Television
Daily housekeeping
Elevator
In-room climate control (air conditioning)
Refrigerator (on request)
Dry cleaning/laundry service
The current price is $109
$109
includes taxes & fees
$92 per night
Mar 2 - Mar 3
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double Room, 1 Double Bed (Medium Mama)
Double Room, 1 Double Bed (Medium Mama)
Highlights
Soundproofed
Air conditioning
Mini-fridge
TV
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
194.00 sq ft
Sleeps 2
1 Double Bed
View all photos for Double Room, 1 Double Bed (Small Mama)
Double Room, 1 Double Bed (Small Mama)
Highlights
Soundproofed
Air conditioning
Mini-fridge
TV
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
161.00 sq ft
Sleeps 2
1 Double Bed
View all photos for Double Room, 1 Queen Bed (Large Mama)
Mama Shelter Toulouse features a rooftop terrace and puts you within a 10-minute walk of Place du Capitole. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. Also, Cité de l'Espace and Airbus are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Jean-Jaurès Metro Station is steps away and Capitole Station is 6 minutes.
Languages
English, French, German, Russian, Spanish
At a glance
Hotel size
120 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free (5 total)
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
2 bars/lounges
Restaurant
What to do
Shopping
Working away
4 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
43-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10 for children
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Policies
This property caters to LGBTQ+ guests.
Guests can rest easy knowing there's a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse
Frequently asked questions
Does Mama Shelter Toulouse offer free cancellation for a full refund?
Yes, Mama Shelter Toulouse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mama Shelter Toulouse?
Yes, pets stay free, with a limit of 5 total. Food and water bowls are available.
Is parking offered on site at Mama Shelter Toulouse?
Sorry, there's no onsite parking at Mama Shelter Toulouse.
What are the check-in and check-out times at Mama Shelter Toulouse?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Mama Shelter Toulouse?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (7-min drive) is nearby.
What is there to do at Mama Shelter Toulouse and nearby?
Mama Shelter Toulouse has 2 bars.
Are there restaurants at or near Mama Shelter Toulouse?
Yes, there's an onsite restaurant.
What's the area around Mama Shelter Toulouse like?
Mama Shelter Toulouse is in Toulouse City-Centre, a short 2-minute walk from Jean-Jaurès Metro Station and 7 minutes' walk from Place du Capitole.
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Mama Shelter Toulouse Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 16, 2024
Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Sarah
Sarah, 1-night trip
10/10 Exceptional
Oct 18, 2024
Unique Hotel!
The people at the reception and the security are very friendly!
Verified traveler
1-night trip
10/10 Exceptional
Oct 10, 2024
Weekend in Toulouse
Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner)
Room was clean, bed was comfy but no drawers for clothing
All in all a great weekend and would definitely stay at Mama Shelter again
GARRY
GARRY, 3-night trip
10/10 Exceptional
Oct 2, 2024
Cute, funky decor, friendly staff, very convenient location. Some street noise (as it is on a busy avenue) but nothing that woke us up in the night
Homer
Homer, 2-night trip
10/10 Exceptional
Jul 13, 2024
Great spot. Very eclectic and cool. Great restaurant and roof top bar.
Timothy
Timothy, 1-night trip
10/10 Exceptional
May 13, 2024
Best hotel stay in a long time
Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Jessica
Jessica, 3-night trip
8/10 Very good
Sep 25, 2023
Lovely hotel, great location, food and drinks a bit pricey though. Overall, great place to stay.
Sinead
Sinead, 2-night trip
10/10 Exceptional
Oct 18, 2024
Unique Hotel in a good location!
The Hotel is very unique and I enjoyed my stay there. The people at the reception are welcoming and friendly, however, the cleaning staff does not seem to understand what the "Do not disturb" signs mean, as they knock anyway and even open the door before check-out time while people are still sleeping. They are friendly but the management should make sure they are paid long enough to be there so that they can wait for the people who don't check out early :)
Verified traveler
1-night trip
10/10 Exceptional
Nov 6, 2022
This was an amazing hotel. Loved every minute of my stay here!
Sue
10/10 Exceptional
Mar 3, 2023
Hotel was amazing. Good service, good breakfast and better ambiance.
Marjeannette
Marjeannette, 2-night trip
10/10 Exceptional
Oct 16, 2023
Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
kelley
kelley, 1-night trip
10/10 Exceptional
Nov 15, 2022
The Mama Shelter was fun and conveniently located. Room was large and nice and staff was very friendly and helpful. Perfect stay!
Stephanie
Stephanie, 3-night trip
10/10 Exceptional
Nov 11, 2022
Staff at the hotel were very friendly and helpful, particularly with local recommendations and bookings.
The rooms were a good balance between funky decor and quality, with a comfy bed!
Anthony
Anthony, 2-night trip
10/10 Exceptional
Oct 16, 2023
Great location everything is very walkable. Room and price were great. Room was suitable for one person.
heather
heather, 1-night trip
8/10 Very good
Oct 30, 2023
Great hotel. I always use it when I am in Toulouse.
Gregory
Gregory, 8-night trip
10/10 Exceptional
Jul 20, 2023
Hotel was clean, funky and super well equipped. Staff was delightful and the area was super cool with lots of great dining options around should you want a change from their - otherwise very good - restaurant. Rooftop bar is definitely a plus!
Would recommend and go again if in the area!
Aleksandra
Aleksandra, 3-night trip
10/10 Exceptional
Aug 21, 2022
This is a hip and reasonably-priced hotel in the center of Toulouse
Stefen
Stefen, 1-night trip
10/10 Exceptional
Sep 10, 2023
A very unusual, funky, and fun hotel. The staff were all super friendly and helpful, the rooms were sufficiently big (although somewhat weird!), and you couldn't ask for a better location if you're exploring the historic center of town. I'd happily stay again.
Philip
Philip, 2-night trip
10/10 Exceptional
Oct 2, 2023
Great Location!
Cool place to stay. Lovely breakfast spread and cool rooftop bar. We stayed in the XL room which I recommend. Staff was lovely and very helpful. Ask for a quiet room. I think the lower rooms may be a bit noisy as it's on a main street close to clubs.
Michelle
Michelle, 2-night trip
10/10 Exceptional
Jul 24, 2023
Great!
Mama Shelters are always clean, a lot of fun, and have super friendly staff. The Tououse team were great!
Nathan
Nathan, 3-night trip
4/10 Fair
Aug 19, 2024
Just about average
It’s terrible that they charge you 50 euros per night for room even though I paid bill already .., it did go back into account in departure. But they should take money before just t as me card details . I e we not use them again
Brigitte
Brigitte, 3-night trip
10/10 Exceptional
Mar 13, 2023
Great
pui shan
pui shan, 2-night trip
10/10 Exceptional
Apr 13, 2023
nice
Ibrahim
Ibrahim, 2-night trip
8/10 Very good
Sep 9, 2022
Great hotel
good hotel with consistent service/style/quality over the group [stayed in Paris / London both similar expereince]. Was happy to see the effort of sustainability in the room but the bar still using plastic straws conflicts with that attempt.
Emma
Emma, 2-night trip
6/10 Good
Jul 1, 2024
No amenities available - bad for travel
There si no shampoo. or any other 4* quality amenities. The excuse was that they are trying to be more ecological - but that would be solved by bottles fixed to the wall to reduce one use plastics. It was a stress to arrive from NYC and have nothing in the room