We liked the area, an easy 10 minute walk to town, through villa lined streets and not far from the river. The lady at check in our first night was professional, curteous and friendly and solved our 'hick ups" in a professional manner. We were pleased. However, the manager of the hotel made us very aware that the upgrade of room we received costs more than the initial room. We received the upgrade because the room we booked was located in a different house which they closed due to not enough guests. Also due to false advertising on THEIR website and time consuming delay in finding our reservation which included breakfast but we were told it did not, until i showed a print out of my reservation ( foresight proven important, which also should not have happened). It's not a cheap hotel in a city of many hotels and pensions.... the room we originally received had 2 hard chairs that were so small we had to squeeze ourselves in. And a downgrade from our booking. We both thought it highly unprofessional for a HOSPITALITY business of the manager to drive in the fact we got more than we apparently paid for. We did find out she is a business woman. As that, she should be responsible for updating her website making it easier for her employes to find the right information on their computers. Treating guests hospitably she is not cut out for. Many small things in our Interactions were similar. Business instead of care. For the price, we will not stay there again. .