Ciala Resort Hotels In Kisumu, Kisumu: Hotel Reviews, Rooms & Prices

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Kisumu hotel with 2 restaurants and spa

Choose dates to view prices

Dates

December 2024

January 2025

2 restaurants, breakfast, lunch served; local and international cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Airport transfer

Gym

Bar

Pool

Spa

24/7 front desk

Main amenities

Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Fitness center
Sauna
Steam room
Free use of bicycles
Room service
Business center
2 meeting rooms
Airport shuttle

Feel at home

Playground on site
Premium TV channels
Garden
Terrace
Daily housekeeping
Laundry facilities

includes taxes & fees

$139 per night

Dec 3 - Dec 4

Room options

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Executive Suite

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Smart TV

Blackout drapes/curtains

Separate bedroom

Private bathroom

Hill view
Sleeps 2
1 King Bed

Superior Deluxe Room

Highlights

Soundproofed

Air conditioning

Smart TV

Blackout drapes/curtains

Rainfall showerhead

2 bathrooms

Free bottled water

Minibar

Hill view
Sleeps 2
1 King Bed

Superior Room

Highlights

Soundproofed

Air conditioning

Smart TV

Blackout drapes/curtains

Bathrobes

Rainfall showerhead

Private bathroom

Free bottled water

Sleeps 2
1 King Bed OR 2 Twin Beds

Deluxe Room

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Smart TV

Blackout drapes/curtains

Bathrobes

Rainfall showerhead

Private bathroom

Hill view
Sleeps 3
1 King Bed

Similar properties

Airport transfer

Parking available

Free WiFi

Restaurant

includes taxes & fees

$86 per night

Nov 30 - Dec 1

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About the neighborhood

Daraja-Mbili, Kisumu, 40100

What's nearby

The West End Shopping Mall - 17 min drive - 18.1 km
Kisimu museum - 17 min drive - 18.5 km
Dunga Bay - 18 min drive - 19.5 km
Hippo Point - 20 min drive - 21.1 km
Kisumu Impala Sanctuary - 23 min drive - 21.0 km

Getting around

Kisumu (KIS) - 27 min drive
Kakamega (GGM) - 89 min drive
Mumias (MUM) - 103 min drive
Airport shuttle (surcharge)

Restaurants

‪Kisumu City - ‬12 min drive
‪Secrete Lounge - Maseno - ‬7 min drive
‪Lakeside Fish Eating Joints - ‬12 min drive
‪Carpediem - ‬8 min drive
‪Soweto Hotel - ‬11 min drive

About this property

Ciala Resort Hotels In Kisumu

Enjoy your visit to Kisumu with a stay at Ciala Resort Hotels In Kisumu. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and a fitness center are other features.

Languages

English, Swahili

At a glance

Hotel size

54 rooms

Arriving/Leaving

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking

Transfers

Airport shuttle on request (available 24 hours)*

Other information

Designated smoking areas

Property amenities

Food and drink

2 restaurants
Bar/lounge
Barbecue grills
Private dining
Private picnics
Room service (limited hours)
Snack bar/deli

Traveling with children

Playground

What to do

Ecotours
Mountain biking
Fishing
Rock climbing nearby

Working away

Business center
2 meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Free bicycle rentals
Bike repair services
Bike storage
Romance packages

Facilities

Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness center
An outdoor pool
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Room amenities

Be entertained

43-inch Smart TV
Premium satellite channels

Home comfort

Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided

What to enjoy

In-room massage

Freshen up

Rainfall showerhead
Shower only
Free toiletries
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Ciala Resort Kisumu

Ciala Kisumu

Ciala Resort

Ciala Hotels In Kisumu Kisumu

Ciala Resort Hotels In Kisumu Hotel

Ciala Resort Hotels In Kisumu Kisumu

Ciala Resort Hotels In Kisumu Hotel Kisumu

Frequently asked questions

Does Ciala Resort Hotels In Kisumu offer free cancellation for a full refund?

Yes, Ciala Resort Hotels In Kisumu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ciala Resort Hotels In Kisumu?

Yes, there's an outdoor pool.

Are pets allowed at Ciala Resort Hotels In Kisumu?

Sorry, pets aren't allowed.

Is parking offered on site at Ciala Resort Hotels In Kisumu?

Yes, there's free self parking.

Is airport shuttle service offered by Ciala Resort Hotels In Kisumu?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.

What are the check-in and check-out times at Ciala Resort Hotels In Kisumu?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in is available.

What is there to do at Ciala Resort Hotels In Kisumu and nearby?

Have fun with onsite activities like mountain biking, fishing, and hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ciala Resort Hotels In Kisumu also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Ciala Resort Hotels In Kisumu?

Yes, there are 2 onsite restaurants, featuring local and international cuisine.

8.8

Excellent

9.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

Oct 21, 2022

We came to relax for a couple of days. The pool was closed. The A/C in the room did not work. The water in the fish tank outside was very dirty. The room was clean and the staff were incredibly friendly. The food was great.

kristen, 2-night romance trip

Verified Expedia guest review

10/10 Exceptional

Aug 9, 2022

I enjoyed the serene environment, it is a world-class hotel in the middle of a rural location. The scenic hills close by, well-lawned grounds, and friendly staff were absolutely fantastic. I recommend the property for families, couples, and for conference arrangements. Thank you for the wonderful hospitality; special thanks to Pauline from the front desk for her wonderful service. Regards, Annette Owidhi.

Annette, 2-night family trip

Verified Expedia guest review

6/10 Good

May 6, 2022

Spacious rooms and well manicured lawns. The music noise from the pool restaurant at night is annoying

PETER, 3-night trip

Verified Expedia guest review

10/10 Exceptional

Jul 20, 2021

Lovely place to live I would 10/10 recommend

2-night family trip

Verified Expedia guest review

10/10 Exceptional

Dec 27, 2020

1-night trip

Verified Expedia guest review

10/10 Exceptional

Jan 1, 2020

Jewel in Western Kenya Hospitality Industry

An amazing place with wonderful service and amenities for the family. Highly recommended for your stay