Located near a train station, Renaissance Hangzhou Northeast Hotel is a great choice for a stay in Hangzhou. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Wan Li Restaurant, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour health club, and a 24-hour fitness center.
Languages
Chinese (Mandarin), English, Korean
At a glance
Hotel size
171 rooms
Arranged over 19 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking nearby (CNY 80 per day)
Transfers
Train station shuttle on request (available at scheduled times)*
Bus station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Wan Li Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Food Studio - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Senba - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
R Bar - This pub serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 168 for adults and CNY 84 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for CNY 350.0 per day
Parking
Parking is available nearby and costs CNY 80 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay, Apple Pay, WePay and UnionPay QuickPass.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Renaissance Hangzhou Northeast
Renaissance Hangzhou east
Renaissance Hangzhou Northeast
Renaissance Hangzhou Northeast Hotel Hotel
Renaissance Hangzhou Northeast Hotel Hangzhou
Renaissance Hangzhou Northeast Hotel Hotel Hangzhou
Frequently asked questions
Does Renaissance Hangzhou Northeast Hotel offer free cancellation for a full refund?
Yes, Renaissance Hangzhou Northeast Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renaissance Hangzhou Northeast Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Renaissance Hangzhou Northeast Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Renaissance Hangzhou Northeast Hotel?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Renaissance Hangzhou Northeast Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Renaissance Hangzhou Northeast Hotel and nearby?
Onsite recreation at Renaissance Hangzhou Northeast Hotel includes fitness classes. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Renaissance Hangzhou Northeast Hotel also has a picnic area and a garden.
Are there restaurants at or near Renaissance Hangzhou Northeast Hotel?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.
Does Renaissance Hangzhou Northeast Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Renaissance Hangzhou Northeast Hotel like?
Renaissance Hangzhou Northeast Hotel puts you in the heart of Hangzhou. Popular attractions include West Lake, which is 23 minutes away by car.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
6/10 Good
Oct 10, 2024
Hotel is very clean and rooms are comfortable. Unfortunately the service staff are poorly trained, especially in the lobby bar. Not the fault of the staff but rather with management.
Robert P
Robert P, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 26, 2024
Quiet and comfortable.
KUEK KEONG
KUEK KEONG, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2023
The hotel is excelent in a great position if your in the textile business most factories are nearbuy
Ling ping City centre is 10 mins away by taxi it is easy and all new, lots of great restaurants, not so many people speak english but it it works out every one tries to make stay perfect
Brett
Brett, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2020
xiufang
xiufang, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 25, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 23, 2019
Good modern decoration. Friendly and excellent service