Auas City Hotel is a great choice for a stay in Windhoek. Free perks include WiFi, self parking, and local cuisine breakfast daily between 7:00 AM and 10:00 AM.
Languages
English
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–10:00 AM
Restaurant
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Facilities
Garden
Room amenities
Be entertained
32-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Auas City Hotel Windhoek
Auas City Windhoek
Auas City
Auas City Hotel Hotel
Auas City Hotel Windhoek
Auas City Hotel Hotel Windhoek
Frequently asked questions
Does Auas City Hotel offer free cancellation for a full refund?
Yes, Auas City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Auas City Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Auas City Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Auas City Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Auas City Hotel?
No, this hotel doesn't have a casino, but Avani Windhoek Hotel & Casino (2-min drive) and Plaza Casino (3-min drive) are both nearby.
What is there to do at Auas City Hotel and nearby?
Auas City Hotel has a garden.
Are there restaurants at or near Auas City Hotel?
Yes, there's an onsite restaurant.
What's the area around Auas City Hotel like?
Auas City Hotel is a short 1-minute walk from Maerua Mall and 19 minutes' walk from Heinitzburg Castle.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 6, 2024
Felisah
Felisah, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 8, 2024
Simple and clean, a bit loud
Hermann
Hermann, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
Great value for money. It's not fancy but it delivers a comfy bed in a clean room. The staff are warm and relaxed. The food is tasty. And the hotel is well placed for shopping and activities in the centre of town.
Philip
Philip, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 28, 2024
Patrick
Patrick, 6-night trip
Verified Expedia guest review
8/10 Very Good
Jul 18, 2024
Area rating around property was due to construction out of the control of the property.
Patrick
Patrick, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
kari-anne
kari-anne, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 19, 2024
The hotel itself is ok, the staff are nice and helpful, but if you are there to work the internet has to work, and there was no internet the entire time which is very frustrating.
David
David, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 17, 2024
The restaurant menu and dining area is top notch. The rooms are okay, value for money. Staff was helpful.
However, there is no pool as advertised.
Nyaradzai
Nyaradzai, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 12, 2024
The property is amazing, great space to be. The room is so comfortable and good place to be with family. The kids have a they own space where they can play. If I have to go back to Windhoek with family, that will be the first place to think.
Thanks for the hospitality.
André
André, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 9, 2024
Avinyia
Avinyia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2024
Sungwon
Sungwon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2023
Susanne
Susanne, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 13, 2020
The door was difficult lock my room had to be changed and secondly
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Oct 26, 2020
Corona is the excuse not to clean the room!!!
The food in the restaurant was good and the service too. We did not know we should ask for our room to be cleaned in a hotel so we ended up with an unclean room. According to the assistant manager the price on the web were too low to include breakfast but they forgot to change it. Will not be back.
The aircon also had a virus and did not work properly.
Sylvia
Sylvia, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 1, 2020
All was good. The restaurant was excellent! Nice setting inside and out in garden.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2019
central and close to the city. convenient as its a walking distance to most central places
Verified traveler
5-night trip with friends
Verified Expedia guest review
6/10 Good
May 15, 2019
Nope, not for me again.
No toilet roll holder, no towel rails. No soap dish/holder in the shower. 2 options for the shower( hand held & shower head ), but no instruction of how to change between the 2.
Early on check out day I had to pop to site and then return for breakfast & shower. I requested that they do not attend to my room until I have checked out. Upon return they had removed the towels, which meant getting dressed again and having to go to reception( no notice of which number to dial for reception ) and request more.
Steve
Steve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Très bon hôtel
Excellent hôtel en centre ville, accueil super sympa, bon restaurant
Jean Pierre
Jean Pierre, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 6, 2024
rose helped me alot with booking anf organizing things. i felt very welcome at the place.
silvia
silvia, 2-night trip
Verified Ebookers guest review
6/10 Good
Mar 9, 2024
It was a very small room with air conditioning that unfortunately didn't cool and the shower tray was broken. All in all, I didn't like it that much. The highlight was the restaurant with a small garden.
Silke
Silke, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2020
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2019
Une escale avec très bon rapport qualité prix !
Établissement propre, calme avec confort. Un personnel accueillant au service du client.
Dommage qu'il manque une réactualisation de la carte des menus proposés. Beaucoup de produits proposés à la carte absent et indisponible.
Patrice
Patrice, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Feb 17, 2019
Maja
Maja, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Oct 1, 2018
poor service
bad service when we should tjek in. not friendly staff, and the lady that should help us, was busy on her instergram