8/10 Very Good
Nov 25, 2024
5 am alarm
Staff took great care of me! I arrived well after midnight for a one night stay, the front desk was prepared for my visit. I had to change rooms to another due to the adjoining room’s TV blaring loud all night. The room was clean, roomy, updated! Nice bath area! Only down a star because the breakfast area closed at 9 AM and offered 0 coffee once it ran out ( unless you count decaf). The person running it was not sympathetic to a special needs family that had arrived at 9. I had an issue with my pup and ran her back to the room, by the time I returned (3 mins.) they had yanked the coffee away and closed up. I was able to grab a b-sandwich and she turned on the waffle again. Most hotels offer coffee a lot later in the morning at least.
Bed was extra firm and I had requested a softer mattress. They do have toppers to provide more cushion and I think that was in my original room.
The biggest surprise was the 5am alarm someone had set in my room. So I got about 4 hours sleep. Traveled a lot and had not had that happen before.
All in all a good place for my yorkie and me!
Sharrie
Sharrie, 1-night trip
Verified Hotels.com guest review
