The staff are friendly and helpful. We arrived at 0700 and they gave us the option to store luggage while we explored Amsterdam until checkin. We loved the large oversized pool with the garden / airplane view. Wonderful variety of breakfast options with fresh fruit, veggies, proteins, pastries, etc. We stayed in the apartments with 2 bedrooms (four beds)…very roomy, kitchenette and dining table/chairs. We were not able to adjust the room or fridge temp so both were warmer than we expected but still manageable. This place is VERY VERY clean…we always saw someone vacuuming, cleaning windows or quickly clearing tables. The shuttle vehicle broke down a few times during our stay however, we were impressed with how quickly they replaced it and continued the free airport shuttle service. Definitely would recommend this hotel.