Rua Borges de Medeiros, 999, Canela, RS, 95670-000
What's nearby
Cathedral of Our Lady of Lourdes - 5 min walk - 0.4 km
Santa Claus Village - 9 min drive - 7.3 km
Gramado Covered Street - 10 min drive - 8.9 km
Gramado Central Avenue - 10 min drive - 9.2 km
Mini Mundo - 11 min drive - 10.0 km
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 104 min drive
Restaurants
Caracol Gourmet - 4 min walk
La Estación - Parrilla - 10 min walk
Casa da Velha Bruxa - 10 min walk
Skillo Lanches - 8 min walk
Bistrô Sabor de Mel - 7 min walk
About this property
Hotel Alto da Serra
At Hotel Alto da Serra, you'll be within a 10-minute drive of Gramado Covered Street. Free perks include WiFi, self parking, and buffet breakfast daily between 7:30 AM and 10 AM.
Languages
Portuguese
At a glance
Hotel size
20 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10 AM
Shared microwave
Shared refrigerator
Room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Garden
Television in common areas
Traditional architecture
Room amenities
Be entertained
26-inch LCD TV
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Alto da Serra Canela
Alto da Serra Canela
Hotel Alto da Serra Hotel
Hotel Alto da Serra Canela
Hotel Alto da Serra Hotel Canela
Frequently asked questions
Are pets allowed at Hotel Alto da Serra?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Alto da Serra?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Alto da Serra?
You can check in starting at 2 PM. Check-out time is 11 AM.
What is there to do at Hotel Alto da Serra and nearby?
Hotel Alto da Serra has a garden.
What's the area around Hotel Alto da Serra like?
Hotel Alto da Serra is in the heart of Canela, a short 5-minute walk from Cathedral of Our Lady of Lourdes and 8 minutes' walk from Joao Correa Square.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 3, 2024
Jeferson
Jeferson, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Ivan
Ivan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 13, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2024
FLAVIA
FLAVIA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2023
Luciano
Luciano, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 6, 2023
Fabricio
Fabricio, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 8, 2023
Rafael
Rafael, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2022
Pedro Paulo
Pedro Paulo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2022
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2022
otima
Jorge Leandro
Jorge Leandro, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 23, 2022
Camis
Camis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 25, 2022
Aconchego... Eficiência... Bem-Estar !!!!
Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Debora Thais
Debora Thais, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2022
Paz e tranquilidade perto do centro de Canela
Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Paulo Cesar
Paulo Cesar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 18, 2022
Márcio
Márcio, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2022
Tatiana dos
Tatiana dos, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 14, 2022
Juliane
Juliane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 13, 2022
AKRAM KMAL
AKRAM KMAL, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 9, 2022
De um modo geral foi bom. Café da manhã bem servido, instalações bem cuidadas. Porém não cabe ser 3 estrelas. Apto. pequeno (sem espaço para 2 malas), não tem TV paga …
Verified traveler
5-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2021
A contento
Foi a contento, passamos um ótimo final de semana e o hotel atendeu a nossa expectativa de ter um lugar para pernoite e desejum
João
João, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2021
Volto logo!
Excelente! Nada a reclamar. Pessoas fantásticas!
Elvis
Elvis, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2021
Muito bom!
wesley
wesley, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2021
Agradável
Tudo foi muito agradável, a pousada é um charme, porém por 2 dias passamos por uma friagem e sofremos muito no chalé sem aquecedor
Francivania
Francivania, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2021
Moises
Moises, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2021
A localização é excelente, a duas quadras da bela catedral de pedra, que fica bem no centro da cidade. O apartamento é bom, com banheira de hidromassagem, mas poderiam renovar a parte elétrica. A única tomada com terra fica entre o ar-condicionado e a cabeceira da cama. Se o cabo do meu laptop não tivesse 3m não teria alcançado da mesa até lá. Deveriam colocar uma tomada aterrada à esquerda da janela.