Kenyatta International Convention Centre - 5 min drive - 3.9 km
Yaya Centre - 7 min drive - 5.6 km
United Nations Office at Nairobi - 10 min drive - 8.3 km
Getting around
Nairobi (WIL-Wilson) - 16 min drive
Jomo Kenyatta Intl. Airport (NBO) - 28 min drive
Syokimau Station - 26 min drive
Nairobi Station - 29 min drive
Syokimau SGR Railway Station - 30 min drive
Airport shuttle (surcharge)
Restaurants
The Beer District - 14 min walk
68 Library - 4 min walk
Milan Kenya - 6 min walk
Havana Bar & Restaurant - 5 min walk
Capital Club - 5 min walk
About this property
Joy Palace
Joy Palace is just 4.7 mi (7.6 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Thika Road Mall and Nairobi National Park are within a short drive.
Languages
English, Swahili
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: 11:30 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are available by reservation only and cannot be requested after check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Pool table
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Terrace
Reception hall
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Heating
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property accepts cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Joy Palace Hotel Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel Nairobi
Frequently asked questions
Does Joy Palace offer free cancellation for a full refund?
Yes, Joy Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Joy Palace?
Yes, pets stay free.
Is parking offered on site at Joy Palace?
Yes, there's free self parking.
Is airport shuttle service offered by Joy Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Joy Palace?
Check-in start time: noon; Check-in end time: 11:30 PM. Check-out time is 10 AM. Express check-in and check-out are available.
Is there an onsite casino at Joy Palace?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at Joy Palace and nearby?
Recommended spots to visit include Sarit Centre (10-min walk) and University of Nairobi (1.1 mi), along with City Market (1.7 mi) and Uhuru Park (2.2 mi).
Are there restaurants at or near Joy Palace?
Yes, there's an onsite restaurant.
What's the area around Joy Palace like?
Joy Palace is in Westlands, a short 10-minute walk from Sarit Centre and 19 minutes' walk from Westgate Shopping Mall.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.4/10
Staff & service
7.4/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Oct 9, 2024
Excellent price for the place including breakfast. Biggest issue was there is no screen on the window and no netting so got bit all night long from mosquitos. Had to close the widow but with no AC or fan was very hot. Also killed two cockroaches.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
Haitham
Haitham, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 13, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2024
Kiriakos
Kiriakos, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Sep 24, 2022
Friendly staff
Room diferente from the booking but very cleaning place and friendly staff breakfast was very poor
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 25, 2019
Excellent Service
Excellent service and stay. Rooms are good and clean. Value for money. Staffs are extremely helpful!
Akter
Akter, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Feb 6, 2019
Clean and good neighborhood
Very friendly receptionist. Rooms are clean and value for price. Walking distance to restaurant, shopping center etc.
Akter
Akter, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2018
Lashaunie
Lashaunie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2018
Nice hotel, friendly staff and very good security.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 14, 2024
Efficient, voor kort verblijf.
Lucia
Lucia, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 4, 2023
Enkelt centralt boende.
Ett enkelt boende som passar utmärkt för en god natts sömn.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 3, 2019
Thanks Marta
Thanks Marta for the attention
José Rafael
José Rafael, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 27, 2018
J'avais réservé pour mon groupe d'amis et ils m'ont promis un hôtel de la qualité attendue puisque le Joy Palace ne pouvait nous accueillir tous.
Nous fumes logés dans un hotel "bas de gamme", des chambres toutes petites et mal équipées (parfois sales), petit déjeuner de qualité médiocre aussi
I booked for my group of friends and they promised me a hotel of the expected quality since the Joy Palace could not accommodate us all.
We were housed in a "low-end" hotel, very small and poorly equipped rooms (sometimes dirty), poor quality breakfast too.
NE FAITES PAS confiance à ces gens. NEVER TRUST this people !