When visiting Cisternino, Hotel Lo Smeraldo is a great choice to consider. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.
Languages
English, French, Italian
At a glance
Hotel size
82 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10 AM
Restaurant
Bar/lounge
Room service
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10.00 per pet, per night
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT074005A100020757
Also known as
Hotel Lo Smeraldo Cisternino
Lo Smeraldo Cisternino
Lo Smeraldo
Hotel Lo Smeraldo Hotel
Hotel Lo Smeraldo Cisternino
Hotel Lo Smeraldo Hotel Cisternino
Frequently asked questions
Does Hotel Lo Smeraldo offer free cancellation for a full refund?
Yes, Hotel Lo Smeraldo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Lo Smeraldo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Lo Smeraldo?
Yes, pets are welcome. There's a charge of EUR 10.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Lo Smeraldo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Lo Smeraldo?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 10 AM. Contactless check-in is available.
What is there to do at Hotel Lo Smeraldo and nearby?
Hotel Lo Smeraldo has an outdoor pool and a garden.
Are there restaurants at or near Hotel Lo Smeraldo?
Yes, there's an onsite restaurant.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 15, 2024
Great hotel for family as well as couples, so relaxing and loved the views.
Esmaeil
Esmaeil, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2021
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Personnel digne d un 4 étoiles : professionnels, bilingues, disponibles, aux petits soins.
Hôtel propre et bien entretenu. Piscine rafraîchissante.
Chambre un peu désuète mais confortable et fraîche lors de notre arrivée.
Conclusion : très bon rapport qualité/ prix !
Geneviève
Geneviève, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Hotel panoramico!
Ottimo hotel con piscina a 2 passi da Cisternino. Personale gentile e professionale. Complimenti, continuate così!
Mauro
Mauro, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 20, 2024
Jose Javier
Jose Javier, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Burna relación servicio/precio.
Felix Jose
Felix Jose, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
Hotel molto pulito, zona piscina tranquilla, da rivedere il servizio del ristorante molto lento e disorganizzato.
Marina
Marina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Viaggio misto piacere e lavorp
Hotel che avevo già visitato una decina di anni fa e che ho ritrovato con piacere ancora migliore di come lo ricordavo. Colazione e personale da Oscar... La migliore qualità in assoluto! E io di hotels ne giro a decine ogni anno. Piscina e vista sulla valle valgono il prezzo del soggiorno! Giudizio 10 e lode. Ci rivedremo sicuramente!
enrico
enrico, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
Hotel ben organizzato, pulito, bella la zona piscina e le camere rimodernate con bagni nuovi. Comode le aree a parcheggio. Mi è piaciuto.
GIOVANNI
GIOVANNI, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 8, 2024
damiano
damiano, 3-night trip
Verified Expedia guest review
2/10 Poor
Jul 14, 2023
Maria Fe
Maria Fe, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jul 12, 2023
Eva
Eva, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 17, 2023
Ghislaine
Ghislaine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 27, 2023
Stanza pulita e comoda, personale cortese e attento.
Franca
Franca, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 11, 2022
Good hotel but the worst service at restaurant
We had a family room which was great but warm. Breakfast was good. The hotel was a bit hard to find but with nice surroundings.
The hotel was good but the restaurant was with the worst service we have ever had! The waiter ignored us completely and the food and bill took forever (simple pizza), I would never recommend the restaurant to anyone since I have never experienced such bad service!
Linda
Linda, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 21, 2022
Männliches personal landesüblich faul aber freundlich. Zimmerservice ok, Roomservice freundlich und Amaturen/WC sauber. Ansonsten oberflächlich und sehr entspannt, landestypische eben. In Deutschland eher drei als vier Sterne.
Julia
Julia, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2022
Tutto molto funzionale e pulito. Ottima anche la ristorazione e la piscina. Complimenti a tutto lo staff
Anna
Anna, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 13, 2022
La posizione
Mario
Mario, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2021
Ottimo
Personale gentilissimo, struttura molto rilassante pulita e tenuta con cura. Massimo confort
Saverio
Saverio, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2021
Ottimo Hotel salvo il bagno camera confinante
Hotel è situato in in Bellissimo Posto, unico neo il bagno della camera adiacente confinava direttamente con la nostra camera per cui la stessa risultava molto disturbata .
Natale
Natale, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 29, 2021
Demetrio
Demetrio, 7-night trip
Verified Expedia guest review
8/10 Very Good
Aug 23, 2021
Empfang war sehr freundlich. Lobby groß und aufgeräumt. Englische Sprache an der Rezeption war kein Problem. Zimmer waren geräumig und sauber, das Inventar gepflegt.
Frühstück kontinental, Kellner etwas überfordert und nicht der englischen Sprache mächtig. Restaurant sehr zu empfehlen .
Marcel
Marcel, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 26, 2020
Anna
Anna, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 19, 2020
Hotel anni 60, confortevole, fuori dal paese, in altura, con bel panorama e ampio parcheggio in basso. Staff disponibile. Colazione essenziale.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2019
Bellavista, pace e fresco.
Un pò fuori dal paese di Cisternino, situato in collina con bella vista e ben ventilato. Un vero piacere nei giorni caldi. L'unica nota negativa é che il penultimo giorno ho chiesto di far colazione all'esterno così come avevo fatto il giorno prima e mi era stato concesso senza problemi, ebbene mi é stato negato pur essendo presenti in sala colazioni io ed una coppia ad un altro tavolo ed ho dovuto far colazione dentro al caldo. Altrimenti tutto é andato bene. Gentilissimo anche il portiere di notte che mi ha preparato un antipasto veloce alle 1 di notte, purtroppo ero arrivato tardi in aeroporto e non ho trovato dove cenare prima, quindi un BRAVO al portiere di notte che ho premiato con una lauta mancia. Se ritorno in quei luoghi sicuramente ci andrò di nuovo.