Was not that bad. I just want to say thanks to the receptionist male ( Badr) this gentleman was amazing in his servis, very polite, caring, trying the best to help and sorting any request of the customers, also the man who delivering the staff evening forgot his name, I must say that all males gentelmen woh working in that hotel are very helpfull and doing the best, but unfortunately females are not on that level of providing service such in dealing with customers or dealing with customers requeste, especially those females on reception are not very helpfull. Cleaners are wonderfull I am very happy with their work. Heating was not very good cold rooms Iheard SAME from another customers. SINKS blocked most the time..