Kilimanjaro (JRO-Kilimanjaro Intl.) - 61 min drive
Airport shuttle (surcharge)
Area shuttle
Restaurants
Kilimanjaro Union Coffee - 3 min drive
IndoItaliano Restaurant - 2 min drive
Fresh Restaurant - 2 min drive
The Taj Mahal - 2 min drive
Kili java coffee&chai - 2 min drive
About this property
Keys Hotel
A great choice for a stay in Moshi, Keys Hotel features a nightclub. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a garden are other features.
Languages
English
At a glance
Hotel size
30 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: noon; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
What to do
Pool table
Safari nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Garden
An outdoor pool
Spa services
Nightclub
Accessibility
Braille/raised signage
Room amenities
Be entertained
30-inch TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
New Year's Eve (31 December) Gala Dinner per child: USD 15.0 (from 6 to 12 years old)
Optional extras
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Keys Hotel Travel Tours Moshi
Keys Travel Tours Moshi
Keys Hotel Hotel
Keys Hotel Moshi
Keys Hotel Hotel Moshi
Frequently asked questions
Does Keys Hotel offer free cancellation for a full refund?
Yes, Keys Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Keys Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Keys Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Keys Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Keys Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Keys Hotel?
Check-in start time: noon; Check-in end time: 8:00 PM. Check-out time is 10 AM.
What is there to do at Keys Hotel and nearby?
Keys Hotel has a nightclub and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Keys Hotel?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Keys Hotel like?
Keys Hotel puts you in the heart of Moshi. Popular attractions include Kilimanjaro National Park, which is 17 minutes away by car.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
Aug 20, 2024
The property is at a high level of accommodation for the area, however, broken fixtures and leaking toilets across the bathroom floor were issues we faced. The room did not match the online pictures. This was pointed out and the room changed. Staff were friendly and attentive for the most part. Food was good.
Matt
Matt, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
Nov 20, 2021
Tired and unfriendly.
The pictures of hotels.com are deceiving. This is a tired, rough around the edges hotel. The manager was very nice but his restaurant staff need a lesson in customer service. Raw chicken for dinner. Sent back but the bill came anyway. The manager eventually partially refunded it.
The cabana room bathroom was moldy and the entry door lock broken. There are better hotels in Moshe for the same price or less.
Rick
Rick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2021
Have a nice stay!
Staff was always helpful and would go out of their way to help. The room was just as advertised and the ground were well kept. The pool was nice and the food was delicious.
Justin
Justin, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 10, 2021
Mihaly
Mihaly, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2020
Very nice hotel. Great hot water. Very clean. Friendly staff. Would recommend.
Courtney
Courtney, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2019
Great Location in attractive part of Moshi and close to town center.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 4, 2019
Great place to stay!
The waiters were so kind and helpful, always with a smile. We came back a day early from our Kilimanjaro trek and they were able to accommodate us without hesitation. Great place to stay!
Tracy
Tracy, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jun 26, 2019
Facility very nice. Staff friendly and always helpful. Only thing was took an hour or more to get food once it was ordered.
Verified traveler
3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2019
The stafg was so helpful and friendly. We arrived after 4days of canceled flights and delays. They allowed us to sleep in and made breakfast for us at Noon...they went above and beyond and Charles our waiter was so thoughtful..what a wonderful introduction to Tanzania's
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2018
We thoroughly enjoyed our stay at Keys Hotel in Moshi. Staff were amazing-friendly, attentive and went the extra mile to please. Good restaurant and bar. Spacious comfortable rooms- have your torch handy as we had several short power cuts. Easy walk to main town and markets. Gift shop on site with local curios that are cheaper than those in town! Recommended.
Debbie
Debbie, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2018
Debbie
Debbie, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2018
The Keys is a modest, clean hotel with a staff who are excellent. Everyone is helpful. This is the fourth time that I have stayed at the Keys while working on an education project with the local Rotary Club.
Jerry
Jerry, 3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 15, 2024
Gro
Gro, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 16, 2022
Very nice place to stay while exploring the Kilimanjaro area. Staff is super friendly and the pool is wonderful! Cottages are basic, but clean and food is good! Really enjoyed my stay here and would recommend it to anyone who want to be close to Kilimanjaro!
Annelieke
Annelieke, 4-night trip with friends
Verified Expedia guest review
8/10 Very Good
Feb 27, 2020
ok - men ikke mere
Ok - men kun til en enkelt overnatning
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2019
Dejlig hotel til meget rimelige penge
Dejlig hotel der fuldt ud levede op til vores forventninger.
Ole Overmark
Ole Overmark, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 20, 2019
good hotel
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Aug 18, 2019
Rooms were just okay. Food was average. Couldnt find our expedia reservation.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 30, 2019
Jan F.
Jan F., 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2019
Muito bom!!
Hotel muito bom, com ótimas instalações, uma piscina muito gostosa e um restaurante com muitas opções, sendo a pizza fresquinha feita no forno a lenha a melhor opção. Funcionários muito atenciosos e gentis. Não temos nada a reclamar da estadia de 2 noites.