Hotel Kasansui puts you just a 5-minute drive from Ōwakudani and Hakone Kowakien Yunessun. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Also, Hakone Open Air Museum and Hakone Shrine are within a short drive. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, Japanese
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Onsite parking limited
Transfers
Free train station shuttle from 3:00 PM to 5:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Kaiseki meal
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Facilities
Safe-deposit box at front desk
Full-service spa
Accessibility
Well-lit path to entrance
6 stairs to reach property
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Slippers
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Electronic bidet
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
HOTEL KASANSUI Hakone
KASANSUI Hakone
KASANSUI
HOTEL KASANSUI Hotel
HOTEL KASANSUI Hakone
HOTEL KASANSUI Hotel Hakone
Frequently asked questions
Does Hotel Kasansui offer free cancellation for a full refund?
Yes, Hotel Kasansui does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kasansui?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Kasansui?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Kasansui?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 10 AM.
What is there to do at Hotel Kasansui and nearby?
Hotel Kasansui has a spa.
Are there restaurants at or near Hotel Kasansui?
Yes, there's an onsite restaurant.
What's the area around Hotel Kasansui like?
Hotel Kasansui is a short 15-minute walk from Ōwakudani and 19 minutes' walk from Hakone Kowakien Yunessun.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 16, 2024
Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Nicholas
Nicholas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
We had a great stay
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 31, 2024
As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
petros
petros, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 1, 2023
The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
Gregory
Gregory, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Mar 29, 2023
This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
jonah
jonah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 14, 2023
Service is really nice! Although the facility is a bit old, they try to keep it clean.
Cory
Cory, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2021
Great hotel
Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.
Fernando
Fernando, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2020
Kaiseki Breakfast and Dinner
Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2019
My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.
Chatree
Chatree, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2019
Kasansui stay
The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.
Neil
Neil, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2019
Quiet cosy hotel in Gora
This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2019
Elaine
Elaine, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 5, 2019
Very friendly staff! They did everything to ensure we had a pleasant stay.
Verified traveler
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 24, 2019
Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.
Hôtel assez isolé, qui mérite un vrai rafraîchissement.
Personnel très sympathique et accueillant, onsen agréable.
Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
Damien
Damien, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
saika
saika, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 11, 2024
静かでとても良かったです。
ケンイチ
ケンイチ, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
スタッフの方々の対応が良かったです。
お風呂もゆっくり入ることが出来ました。
けんいち
けんいち, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 30, 2024
Not rekommended
Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh)
Summary in total; not at all value for money!!!
We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
Verified traveler
2-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 20, 2024
1. Staff are all very nice and polite
2. The worst thing is the food. Dinner is not food, not much food and we need to drive to family mart to buy cup noddle
3. Onsen is real but no good view
Wailok
Wailok, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
お風呂/お食事/わき水/スタッフの皆さま、みーんな良かったです🌸
mariko
mariko, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jun 29, 2024
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