J. Miranda Avenue, Naga City, Camarines Sur, Naga, Bicol, 4400
What's nearby
Bicol Medical Center - 11 min walk - 1.0 km
Basilica of Our Lady of Penafrancia - 15 min walk - 1.3 km
SM City Naga - 17 min walk - 1.4 km
Naga Metropolitan Cathedral - 19 min walk - 1.6 km
Robinsons Place Naga - 2 min drive - 1.9 km
Getting around
Naga (WNP) - 25 min drive
Burabod Flag Station Station - 35 min drive
Mambulo Viejo Station - 48 min drive
Restaurants
Bob Marlin - 6 min walk
RJ’s Buffet - 5 min walk
Bistro Roberto - 5 min walk
Wake n' Vape - 5 min walk
Starmark Royale - 4 min walk
About this property
Robertson Hotel
Located in the entertainment district, Robertson Hotel is a great choice for a stay in Naga. You'll have free perks like WiFi and self parking. Fellow travelers like the room service.
Languages
English, Filipino
At a glance
Hotel size
72 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–9:30 AM
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free newspapers
Free WiFi
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 479.20 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 750.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards, mobile payments and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Robertson Hotel Naga
Robertson Naga
Robertson Hotel Naga
Robertson Hotel Hotel
Robertson Hotel Hotel Naga
Frequently asked questions
Does Robertson Hotel offer free cancellation for a full refund?
Yes, Robertson Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Robertson Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Robertson Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Robertson Hotel?
Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What's the area around Robertson Hotel like?
Robertson Hotel is a short 15-minute walk from Basilica of Our Lady of Penafrancia and 17 minutes' walk from SM City Naga.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 24, 2024
Good customer service from
Tom
Tom, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Josefina
Josefina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Joy
Joy, 6-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 16, 2024
Yung chih
Yung chih, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Aimee
Aimee, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 13, 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
6/10 Good
Mar 7, 2024
It's okay
Farley
Farley, 2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 22, 2024
The property was very clean. The bed was very comfortable and I like the fact that it has a real comforter. The housekeeping staff was very attentive, helpful and friendly.
I wished there were more choices of restaurants around the property.
Elena
Elena, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 21, 2024
Limited transportation at nite. Wifi keeps on disconnecting.
joey de los
joey de los, 8-night trip
Verified Expedia guest review
8/10 Very Good
Jan 29, 2024
Paul
Paul, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 26, 2023
Rommel
Rommel, 2-night trip
Verified Expedia guest review
4/10 Fair
Nov 1, 2023
Roberto D
Roberto D, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2023
clean and good to rest for a night. This is not a fancy hotel where you can do a staycation.
CHRISTINA JOY
CHRISTINA JOY, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Mar 25, 2023
N/a
Franklin-Mark
Franklin-Mark, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 11, 2023
Like: clean, attentive staff
Not Like: no restaurant, no pool in the building.
Franklin-Mark
Franklin-Mark, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 24, 2023
Convenient to my appointments
Sylvester
Sylvester, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2022
Ma. Edena
Ma. Edena, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 5, 2022
I only like the shuttle service going to airport.The price is too expensive for no coffee complimentary. The space is very small. Bathroom sink drain is not working properly. Poor construction of bathroom. No restaurant in the property. I will not stay and not recommend this place.
EMEGIN
EMEGIN, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2022
Mary Grace
Mary Grace, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 17, 2020
Andro John
Andro John, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 6, 2020
Location is great. Service is great! Comfy beds. The bathrooms, though small, is adequate.
Bobby
Bobby, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 18, 2019
Pros:
- convinient location
- responsive and very efficient staff especially Zoila. She’s very accommodating and helpful.
- attentive staff
Cons:
- we didn’t complain but the pillow case doesn’t smell good and the fabric of the towels are too rough.
All in all.. it was a great experience.
Ace
Ace, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 11, 2019
The old smell of the room not fresh it’s smell moist
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Nov 18, 2019
Verified traveler
3-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 7, 2019
Like: Friendly staff, easy check-in, good and safe location, clean and comfortable room.
Dislike: Water pressure is weak (difficult to take a shower), water heater not working, hazy cable TV.