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Hakone Suishoen

3.5 star property
Hotel with spa, near Hakone Kowakien Yunessun

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Suishoen

Public bath
Luxury Suite Twin | Bathroom | Separate tub and shower, deep soaking tub, free toiletries, hair dryer
Front of property - evening/night
Stylish Suite Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds
Precious Suite Twin | Deep soaking bathtub

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Onsen
    Onsen
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Hot springs
  • Free train station drop-off
  • Sauna
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Concierge services
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Television
The price is $817
includes taxes & fees
$743 per night
Dec 4 - Dec 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Stylish Suite Twin

Stylish Suite Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Stylish Suite Twin

Highlights

Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Suite Maisonette Twin

Comfort Suite Maisonette Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Comfort Suite Maisonette Twin

Highlights

Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Precious Suite King Double

Precious Suite King Double | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Precious Suite King Double

Highlights

Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite Maisonette Twin

Luxury Suite Maisonette Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Luxury Suite Maisonette Twin

Highlights

Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin

Comfort Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Comfort Twin

Highlights

Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Suite Twin

Luxury Suite Twin | Living area | TV

Luxury Suite Twin

Highlights

Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Precious Suite Twin

Precious Suite Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Precious Suite Twin

Highlights

Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Suite Maisonette King Double

Luxury Suite Maisonette King Double | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Luxury Suite Maisonette King Double

Highlights

Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Hakone Kowakien TEN-YU

Onsen
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (1160)
The price is $328
includes taxes & fees
$298 per night
Dec 8 - Dec 9
Hakone Kowakien TEN-YU
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About the neighborhood

Map
519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406

What's nearby

  • Hakone Kowakien Yunessun - 7 min walk - 0.6 km
  • Hakone Open Air Museum - 12 min walk - 1.1 km
  • Hakone Gora Park - 17 min walk - 1.5 km
  • Ōwakudani - 8 min drive - 6.6 km
  • Lake Ashi - 9 min drive - 8.4 km

Getting around

  • Haneda Airport (HND) - 101 min drive
  • Narita Intl. Airport (NRT) - 158 min drive
  • Hakone Ohiradai Station - 5 min drive
  • Hakone Gora Station - 18 min walk
  • Hakone Miyanoshita Station - 27 min walk
  • Kowakidani Station - 12 min walk
  • Free train station drop-off

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬17 min walk
  • ‪GORA BREWERY & GRILL - ‬18 min walk
  • ‪手打ちそば金春 - ‬9 min walk
  • ‪ラウンジ花影 - ‬15 min walk
  • ‪箱根飲茶楼 - ‬11 min walk

About this property

Hakone Suishoen

Hakone Suishoen puts you in a great location, within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. You can grab a bite to eat at the restaurant and visit the spa to be pampered with facials or aromatherapy. Other highlights include a bar/lounge, a sauna, and a terrace. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Kowakidani Station is 12 minutes away.

Languages

Japanese

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property.
  • Japanese futons are provided based on the number of adults in the reservation.
  • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free train station drop-off

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private spa tub

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Children & extra beds

  • Rollaway beds are available for an additional charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Hakone-Suishoen
Hakone Suishoen Hotel
Hakone Suishoen Hakone
Hakone Suishoen Hotel Hakone

Frequently asked questions

Does Hakone Suishoen offer free cancellation for a full refund?
Yes, Hakone Suishoen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakone Suishoen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hakone Suishoen?
Yes, there's free self parking.
What are the check-in and check-out times at Hakone Suishoen?
You can check in starting at 3 PM. Check-out time is 11 AM.
What is there to do at Hakone Suishoen and nearby?
Onsite recreation at Hakone Suishoen includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a garden.
Are there restaurants at or near Hakone Suishoen?
Yes, there's an onsite restaurant.
Does Hakone Suishoen have rooms with private spa tubs?
Yes, each room has a private spa tub and a deep soaking bathtub.
What's the area around Hakone Suishoen like?
Hakone Suishoen is a short 7-minute walk from Hakone Kowakien Yunessun and 12 minutes' walk from Hakone Open Air Museum.

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything was excellent
jeffrey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worth every single yen.
Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best stay ever
Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!
Michelle, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Rude staff. Food sub par.
ANNA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We felt pampered the whole time! The multi-course meals were outstanding and it was special being served our food in a private room at the restaurant. Our room was spacious and comfortable. Overall I would highly recommend this ryokan experience.
Sharon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended.
Sung, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful
Sanjuanita, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Loved the service, amazing food and beautiful grounds!
Tyler, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gisela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

most wonderful and authentic inn in japan...
it was the most memorable stay. best food served individually with someone catering to us all the time. very authentic beautifully prepared food. teppan yaki was also superb. we got lucky for some one cancelled... the only problem was 20 stairs to the bed room and the private hot spring. we are voth 70s and was overwhelming first....i think i forgot my clothe in the shower room...is there any way i can get it? it even snowed and though it was freezing cold, someones from hawaii enjoyed it as a bonus. hope to visit again and stay longer next time...TANK YOU, ALL...
MARI, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Such a treat to get to stay at this amazing property. We particularly enjoyed the private onsen experience and the kaiseki dinner and both the Japanese & Western breakfasts. The service was impeccable, from the restaurant staff to the front desk to the drivers who shuttled us to and from the closest train station. The property is quite close to Gora where the Open Air Museum is located and the Gora station funicular.
Nicole, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Food is good and staff friendly. In-room onsen is well maintained and clean
Eng Wah Tony, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Service and food were excellent. The staff went out of their way to accommodate us.
Michele, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Paul, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Dan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing ryokan stay in Hakone with private onsen. The rooms were spacious and comfortable. Breakfast and dinner were some of the best food we’ve had in Japan. Kimonos were provided to wear for meals. All the staff are super friendly and service was top notch.
Cindy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quality stay with clean spacious room, great food and nice private and public onsen baths
Ike, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel which welcomed our children very warmly. The hotel and grounds were beautiful, and the food outstanding. We loved the family room with the private onsen, and it helped make our trip to Hakone. Ideally located for the Open Air Art park (10 min walk).
Victoria, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We had such an incredible stay at Hakone Suishoen. This was the highlight of our two week trip in Japan. I highly recommend staying here while in Hakone. From the moment you arrive staff are attentive and welcoming. The rooms are beautifully decorated and all the amenities you could possibly need are provided (nespresso coffee, a fridge stocked with drinks/light snacks, pajamas, slippers, traditional Japanese robes (we loved these!), and high quality toiletries). The private onsen was wonderful, clean, and private. The grounds of the hotel are beautiful (pictures can't do it justice!). You are served breakfast and dinner daily (you have the choice of a Western or Japanese breakfast but dinner is only Japanese). All of the food was delicious and felt "Michelin star" worthy. We booked massages and the pricing was fair for the quality and duration. We highly recommend Hakone Suishoen and hope to be back one day!
Sarah Victoria, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff.
Lorne, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very cosy, excellent food
Alexander Ho, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hakone Suishoen is an outstanding ryokan and one of our favorite places in the world to stay. From the highly attentive staff to the gorgeous room (with it's own private onsen) and the unforgettable 8-course gourmet dinner in the beautiful restaurant, we could not have loved our time there more. We were very sorry to leave and hope to return one day.
Margaret W, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enjoy the stay here! Super friendly staff and love the beautiful heritage of the hotel.
Yimin, 1-night family trip
Verified Expedia guest review

6/10 Good

No gym
Cynthia, 2-night trip
Verified Expedia guest review