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Grand Memories Santa Maria - All Inclusive

3.5 star property
Cayo Santa Maria beachfront property with outdoor pool and beach bar

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Photo gallery for Grand Memories Santa Maria - All Inclusive

On the beach, white sand, beach towels, snorkeling
On the beach, white sand, beach towels, snorkeling
Reception
Outdoor pool, pool umbrellas, sun loungers
Children's play area - outdoor
Bask in the sun at Grand Memories Santa Maria - All Inclusive, where an oceanfront setting and white sand beach create a tropical haven. Enjoy a free breakfast buffet, sip cocktails at the poolside bar or beach bar, and unwind on the sun-kissed terrace with WiFi access. With 5 on-site restaurants serving international cuisine and activities like kayaking and volleyball for all ages.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • On the beach
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Free children's club
  • Outdoor tennis court
  • Beach towels
  • Children's pool
  • Beach bar
  • Pool bar
  • Babysitting
  • Terrace

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, iron/ironing board, bed sheets

Junior Suite

Highlights

Balcony or patio
Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 440 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, iron/ironing board, bed sheets

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 791 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Superior)

Junior Suite (Superior) | Minibar, in-room safe, iron/ironing board, bed sheets

Junior Suite (Superior)

Highlights

Balcony or patio
Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
In-room safe
  • 440 sq ft
  • Sleeps 3
  • 2 Double Beds

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    About the neighborhood

    Map
    Municipio Caibarien, Cayo Santa Maria, Villa Clara, 52610

    What's nearby

    • Delfinario en Cayo Santa Maria - 17 min walk - 1.5 km
    • Cayo Santa Maria Dolphinarium - 8 min drive - 7.8 km
    • Playa Las Gaviotas - 18 min drive - 6.9 km
    • Caibarien Beach - 47 min drive - 58.4 km
    • Parque Nacional Caguanes - 84 min drive - 88.2 km

    Restaurants

    • ‪Sunset Snack - ‬13 min walk
    • ‪Café Royalton - ‬13 min walk
    • ‪cigar bar cohiba - ‬4 min drive
    • ‪lobby bar Villa Blanca - ‬4 min drive
    • ‪Cabairen - ‬6 min drive

    About this property

    Grand Memories Santa Maria - All Inclusive

    At Grand Memories Santa Maria - All Inclusive, you can hit the beach to play volleyball or sip a drink at the beach bar, plus you'll have access to onsite snorkeling and kayaking. The outdoor pool provides fun for everyone, and guests can also take advantage of an outdoor tennis court. BUFFET RESTAURANT, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include a free kid's club, a poolside bar, and a children's pool.

    All inclusive

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Languages

    English, French, German, Italian, Spanish
    VISIBILITY

    At a glance

    Hotel size

      • 342 rooms
      • Arranged over 4 floors

    Arriving/Leaving

      • Check-in start time: 4:00 PM; Check-in end time: noon
      • Early check-in subject to availability
      • Late check-in subject to availability
      • Minimum check-in age: 18
      • Check-out time is noon

    Special check-in instructions

      • Front desk staff will greet guests on arrival at the property

    Required at check-in

      • Credit card, debit card, or cash deposit required for incidental charges
      • Government-issued photo ID may be required
      • Minimum check-in age is 18

    Children

      • No cribs (infant beds)
      • Babysitting*
      • Free children's club

    Pets

      • No pets or service animals allowed

    Internet

      • WiFi in public areas*

    Parking

      • Free onsite self parking
      • Free offsite parking nearby

    Other information

      • Designated smoking areas

    Property amenities

    Food and drink

    • Free buffet breakfast each morning 7:30 AM–10:30 AM
    • 5 restaurants
    • Bar/lounge
    • Beach bar
    • Poolside bar

    Traveling with children

    • Free children's club
    • Children's pool
    • Babysitting (surcharge)

    What to do

    • On the beach
    • Beach volleyball
    • Kayaking
    • Snorkeling

    Services

    • 24-hour front desk
    • Concierge services
    • Tour/ticket assistance
    • Dry cleaning/laundry services
    • Hair salon
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Beach towels
    • Pool loungers
    • Pool umbrellas

    Facilities

    • 3 buildings/towers
    • Garden
    • Terrace
    • An outdoor pool
    • Outdoor tennis court

    Accessibility

    • Wheelchair-accessible registration desk

    Room amenities

    Be entertained

    • Television
    • Satellite TV channels

    Home comfort

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Bed sheets provided

    What to enjoy

    • Balcony or patio

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Towels

    Stay connected

    • Phone

    More

    • Limited housekeeping
    • In-room safe
    STAR_OUTLINE

    Special features

    Dining

    BUFFET RESTAURANT - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
    GRAZIE ITALIAN RESTAURANT - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
    MEXICANA CANTINA - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
    EMPORIUM RESTAURANT - This restaurant specializes in international cuisine and serves dinner only. Open daily.
    TESICO - This restaurant specializes in international cuisine and serves dinner only. Open daily.
    MONETIZATION_ON

    Fees & policies

    Optional extras

    • WiFi is available in public areas for USD 1 per hour (rates may vary)

    Children & extra beds

    • Babysitting is available for an extra charge

    Policies

    Only registered guests are allowed in the guestrooms.
    This property does not have elevators.
    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
    This property accepts credit cards and cash.
    Credit cards accepted: Visa, Mastercard

    Also known as

    Grand Memories Santa Maria All Inclusive All-inclusive property
    Grand Memories Santa Maria All Inclusive Cayo Santa Maria
    Grand Memories Santa Maria All Inclusive
    Memories ta ia Inclusive
    Grand Memories Santa Maria All Inclusive
    Grand Memories Santa Maria - All Inclusive Cayo Santa Maria

    Frequently asked questions

    Does Grand Memories Santa Maria - All Inclusive offer free cancellation for a full refund?

    Yes, Grand Memories Santa Maria - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

    Is there a pool at Grand Memories Santa Maria - All Inclusive?

    Yes, there's an outdoor pool and a children's pool.

    Are pets allowed at Grand Memories Santa Maria - All Inclusive?

    Sorry, pets and service animals aren't allowed.

    Is parking offered on site at Grand Memories Santa Maria - All Inclusive?

    Yes, there's free self parking.

    What are the check-in and check-out times at Grand Memories Santa Maria - All Inclusive?

    Check-in start time: 4:00 PM; Check-in end time: noon. Check-out time is noon.

    What is there to do at Grand Memories Santa Maria - All Inclusive and nearby?

    Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include a garden.

    Are there restaurants at or near Grand Memories Santa Maria - All Inclusive?

    Yes, there are 5 onsite restaurants, featuring international cuisine.

    Does Grand Memories Santa Maria - All Inclusive have any outdoor private spaces?

    Yes, every room features a balcony or patio.

    What's the area around Grand Memories Santa Maria - All Inclusive like?

    Grand Memories Santa Maria - All Inclusive is located on the waterfront. Popular attractions include Playa Las Gaviotas, which is 18 minutes away by car.

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    Grand Memories Santa Maria - All Inclusive Reviews

    Reviews

    5.8

    6.0/10

    Cleanliness

    6.4/10

    Staff & service

    4.8/10

    Amenities

    5.4/10

    Property conditions & facilities

    Reviews

    8/10 Very good

    beautiful beach and good food at the buffet despite long queues to get it. Room needs to be totally refurbished to be compared to an European 5 stars resort! However, the staying was pleasant!
    Sara, 5-night trip

    10/10 Exceptional

    Buenas vacaciones
    El hotel estuvo a la altura de lo esperado. El servicio fue muy bueno en todo sentido.
    Sergio, 4-night trip

    2/10 Poor

    Nonostante avessimo una yunior suite Jon sono stati in grado di consegnarmi un cuscino (dico uno) perché mancava sul letto in 8 ore dopo numerose richieste......
    Francesca, 1-night trip

    4/10 Fair

    Séjour très regrettable
    Nous avons du changer de chambre car la première sentait fortement mauvais, la baie vitrée donnant sur le balcon ne s ouvrait pas, les draps étaient tachés et les carrelages de la salle de bain tombaient dans la baignoire. Le check-in annoncé à 15h n'a pas pu se faire à l heure car la Chambre n'était pas prête. Les prestations proposées ne correspondent pas à un hotel 5 étoiles. Je pense que cet hotel doit être rénové au plus vite.
    Carine, 1-night trip

    6/10 Good

    aubin, 2-night trip

    4/10 Fair

    Der Strand ist super, Das 5 Sterne Hotel hat seine Besten Zeiten erreicht. Der Zustand der Anlagen ist veraltet.
    Dani, 3-night trip

    4/10 Fair

    rimarrà proprio un grand memories!
    Se non fosse per il direttore ( italiano) gentilissimo e sempre a disposizione nonché per il personale stupendo avrei fatto una recensione totalmente negativa.Ho soggiornato per le festività natalizie, Le camere spaziose e bagno nella norma, letti confortevoli. Location stupenda ma purtroppo cibo pessimo, ripetitivo. Mi sono ammalato per il mangiare davvero spregievole e purtroppo essendo una delle priorità di un all inclusive lo sconsiglio vivamente. Deluso purtroppo.Animazione nulla di particolare.
    Pierpaolo, 3-night trip

    2/10 Poor

    Rædselsfuldt og alt for dyrt resort m. kø overalt.
    Kæmpe stort og alt for dyrt resort, hvor beliggenheden = stranden er det eneste positive. Ingen info. ved ankomst. Bygningerne trænger meget til vedligehold, gangene meget mørke (kun lys om aftenen på trods af mørke døgnet rundt), værelserne snavsede (specielt døre, håndtag, kontakter, MEGET mug i håndvask og brusekabine, meget fugtige værelser (de rene håndklæder slet ikke tørre). Mini-baren (all-inclusive) bestod af 1 flaske vand, 1 cola og 1 øl. Ved opfyldning næste dag bad vi om 1 flaske vand og 2 øl, men kunne kun få 1 øl???). Ingen lys i det ene værelse, meget svagt lys i soveværelset - umuligt at læse ved. Der var kaffe og the-breve, men ingen el-kedel? Der var to buffet-restauranter, der begge var helt forfærdelige - må have ørepropper i for at udholde larmen pga. at personalet konstant kører med stålborde (ikke med gummi-hjul) og med raslende service. Desuden utrolig kedelig mad (kød enten råt eller som skosåler) uden nogen form for krydderi. Næsten umuligt at opdrive salt og peber. Uhyggelig lang kø ved alle “kokke-stationerne” (unge drenge, der forsøger så godt, de kan med dårlige hjælpemidler (bulede pander, for lidt olie, mangel på ingredienser (opfyldning)). Når man skal have drikkevarer, skal personalet hente det ved en luge, må stå i kø, får kun skænket/udleveret halve glas dvs. lang ventetid, håbløse mængder selv af flaskevand, der selvfølgelig også er dyrt. Der findes 4 “restauranter”, hvor man (hvis heldig) kan booke bord max. 3 x pr uge - roligere, kedeli
    Hanne Vagn, 6-night trip

    10/10 Exceptional

    excellent condition great attention super nice Súper clean the rooms bathroom excellent love the place
    Ely, 2-night trip

    10/10 Exceptional

    Perfect place to stay at
    In Europe this is a 5star hotel. We traveled around in Cuba for 24 days. This was our best hotel.. good and fresh food. Good drinks at all bars. Clean rooms, everyday. Also everyday refill in minibar at the room. Staff was friendly and service minded. As soon as we arrived their management informed us that they are there for whatever we like. My husbands birthday they noticed and invited us to a really nice dinner outside hotel, with cake show and really good food, and made us feel appreciated and welcomed. It’s a really cleaned up place and all staff are there to make your visit as goos as possible. We strongly recommend this hotel and their management. Many thanks especially to Riccardo, the GM who also work on the floor together with all staff. See you soon again Fikret and Monika from Sweden
    Monika, 7-night trip

    6/10 Good

    Contro:Tempo di attesa di 6 ore e mezza per avere la stanza, primo giorno mancava acqua calda Pro: Stanza bella con letto comodo, cibo internazionale di buon livello
    Andrea, 1-night trip

    6/10 Good

    2-night trip

    2/10 Poor

    iver
    Marta, 2-night trip

    8/10 Very good

    4-night trip

    10/10 Exceptional

    Le buffet est excellent le service aussi. Les gens sont gentil. La plage est sublime je ne pouvait pas demamder plus.
    4-night trip

    8/10 Very good

    1-night trip

    2/10 Poor

    3-night trip

    10/10 Exceptional

    Excellent
    My experience is excellent because the hotel have comfortably, the staff is very friendly, the food is too much and more Thank you
    Maricela, 3-night trip

    8/10 Very good

    1-night trip

    4/10 Fair

    No merece las estrellas que tiene
    No es un hotel que pueda considerarse de 4 estrellas, la habitación estaba sucia, no la tenían preparada a la hora que tocaba y no teníamos nada en el minibar. la tapa del váter estaba rota y en general el personal bastante pasota. La gente del bufet y del lobby si que eren muy agradables. Lo bueno que tiene es la playa.
    Laura, 2-night trip

    10/10 Exceptional

    Roberto, 6-night trip

    4/10 Fair

    The worst experience. I will never go back to this hotel.
    Rey, 2-night trip

    6/10 Good

    6-night trip

    4/10 Fair

    1-night trip

    8/10 Very good

    Spiaggia stupenda resort migliorabile
    Eravamo preoccupati dopo aver letto le recensioni Dobbiamo ammettere che il resort è andato oltre le nostre aspettative anche se di 5 stelle non ha nulla La spiaggia è bellissima con spazi ampi e ben attrezzata Il personale sempre gentile e attento anche se spesso non sufficientemente efficace (piscina senza regole) La struttura è migliorabile e l'arredamento richiede qualche cambiamento Cibo e cocktail con ampia scelta e rapporto qualità prezzo alla fine accettabile (non di eccellente qualità con qualche eccezione come la frutta fresca ma non è possibile richiedere di più visto il prezzo) Ottimo l'intrattenimento anche con spettacoli serali divertenti Note negative sicuramente la pulizia e attenzione per alcune aree comuni (anche se nella nostra stanza non abbiamo trovato insetti) e poi ... se siete italiani stanne alla larga dal ristorante che di italiano ha solo il nome Ultimi consiglio portate un buon repellente e usate il bus Transgaviota per i collegamenti per l'Avana 25 CUC il biglietto
    raffaele, 4-night trip