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Hotel Pompaelo Urban Spa

4.0 star property
Savor your stay with coffee shop treats while planning tours with expert concierge services by your side.

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Photo gallery for Hotel Pompaelo Urban Spa

Restaurant
Exterior
Premium Double or Twin Room, City View | In-room safe, desk, blackout drapes, soundproofing
Premium Double or Twin Room, City View | Room amenity
Property grounds
Located in Pamplona City Centre, Hotel Pompaelo Urban Spa offers a luxurious retreat. Unwind on the rooftop terrace or indulge in a rejuvenating body treatment at the onsite spa, then enjoy dry cleaning services to refresh your wardrobe. Free newspapers and multilingual staff are also available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Balcony

View from room

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, Balcony

In-room safe, desk, blackout drapes, soundproofing

Standard Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Balcony

In-room safe, desk, blackout drapes, soundproofing

Family Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 194 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
Plaza Consistorial 3, Pamplona, Navarra, 31001

What's nearby

  • Pamplona City Hall - 1 min walk
  • Plaza del Castillo - 2 min walk
  • Pamplona Cathedral - 3 min walk
  • Plaza de Toros de Pamplona - 5 min walk
  • Navarra University Clinic - 7 min drive

Getting around

  • Pamplona (PNA) - 24 min drive
  • Pamplona-Iruña Station - 24 min walk
  • Pamplona (EEP-Pamplona Train Station) - 24 min walk
  • Uharte-Arakil Station - 25 min drive

Restaurants

  • ‪Café Iruña - ‬2 min walk
  • ‪Iruñazarra - ‬1 min walk
  • ‪Napargar - ‬3 min walk
  • ‪Café Fika Pamplona - ‬2 min walk
  • ‪La Mejillonera - ‬3 min walk

About this property

Hotel Pompaelo Urban Spa

Hotel Pompaelo Urban Spa is a great choice for a stay in Pamplona. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. A bar/lounge, a sauna, and a steam room are other highlights.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (EUR 15 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 6 for adults and EUR 6 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 15.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking is available nearby and costs EUR 15 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa
Hotel Pompaelo Urban Spa Hotel
Hotel Pompaelo Urban Spa Pamplona
Hotel Pompaelo Urban Spa Hotel Pamplona

Frequently asked questions

Does Hotel Pompaelo Urban Spa offer free cancellation for a full refund?

Yes, Hotel Pompaelo Urban Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Pompaelo Urban Spa?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Pompaelo Urban Spa?

You can check in starting at 4 PM. Check-out time is noon.

What is there to do at Hotel Pompaelo Urban Spa and nearby?

Hotel Pompaelo Urban Spa has a spa and a steam room.

Are there restaurants at or near Hotel Pompaelo Urban Spa?

Yes, there's an onsite restaurant.

Does Hotel Pompaelo Urban Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Pompaelo Urban Spa like?

Hotel Pompaelo Urban Spa is a short 1-minute walk from Pamplona City Hall and 2 minutes' walk from Plaza del Castillo.

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Hotel Pompaelo Urban Spa Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Nice, friendly and very helpful staff. Good sized room, very clean. Great location.
Denise, 1-night trip

10/10 Exceptional

Great property, centrally located, friendly and helpful staff, clean and modern rooms
Elizabeth, 1-night trip

10/10 Exceptional

Great service
Dylan, 11-night trip

10/10 Exceptional

Great Location
Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
Facade facing the Plaza Consistorial
john, 3-night trip

10/10 Exceptional

Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Yaimara M, 1-night trip

8/10 Very good

We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.

10/10 Exceptional

Thanks to Christina at reception for her assistance today.
Rodney, 2-night trip

10/10 Exceptional

Good place to stay in Pamplona center
Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Mohammad, 2-night trip

10/10 Exceptional

Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Lorena, 1-night trip

6/10 Good

A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Erick, 1-night trip

6/10 Good

My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Douglas, 2-night trip

10/10 Exceptional

Anders, 2-night trip

10/10 Exceptional

Instalaciones modernas, muy prácticas, excelente atención del personal, incluido del SPA. Dificultad aparcamiento.
SOFIA, 2-night trip

8/10 Very good

Carlos, 4-night trip

10/10 Exceptional

Tres bel emplacement pour découvrir Pamplune
Emplacement ideal, super rapport qualité prix, accueil agreable. Chambre spacieuse avec jolie vue sur la place. Bien insonorisé. Bonne literie.
François, 1-night trip

4/10 Fair

Spa non disponibile e poca trasparenza sui giorni di disponibilità: si pretendeva che fossero gli ospiti ad accertarsi, ma sarebbe stato più corretto indicarli chiaramente, visto che l'hotel si chiama "Urban spa" e la chiusura era durante parte del fine settimana quando un hotel ha più affluenza. Non avremmo scelto questa struttura se avessimo saputo e speriamo che questo commento aiuti a evitare la stessa delusione per gli ospiti futuri.
Andrea, 1-night trip

8/10 Very good

The parking was very expensive. On my reservation appeared to be included but it wasnt.
Rene, 1-night trip

6/10 Good

Buena zona pero hotel caro para su calidad
La cama muy incómoda, ya pide un cambio urgente. El parking está muy lejos. El hotel buena ubicación
Miguel, 1-night trip

10/10 Exceptional

Iñigo, 1-night trip

10/10 Exceptional

John, 2-night trip

6/10 Good

instalaciones para actualizar
La limpieza impecable y el personal super eficiente y amable. Me decepcionó mucho la cama, que para nada estaba a la altura de un hotel de 4 estrellas....se veía con sólo mirar el colchón que estaba abombado....descansé muy mal, la verdad. La ducha no cerraba y el perfil de la mampara estaba oxidado y salía el agua. Me sorprendió para un hotel que parece relativamente nuevo, muy bonito y acogedor.
Ana, 2-night trip

10/10 Exceptional

El trato de todo el personal
JOSE, 2-night trip

8/10 Very good

Beau, 2-night trip

8/10 Very good

Hotel centrico
Hotel céntrico, en la plaza del ayuntamiento, muy ccómod para moverse a pie por el centro de la ciudad. Las camas grandes y cómodas. Recomedable
2-night trip

4/10 Fair

Hotel raro, instalaciones y desayuno bajo nivel
Hotel bastante raro. El edificio es muy estrecho y las fotos son claramente mejores que la realidad. Las luces tanto de las partes comunes como de la habitacion son muy agresivas y la comidida de todas las instalaciones es de bajo nivel. Ademas el dasayuno es muy limitado y con productos de baja calidad..
Rémi, 1-night trip