Pamplona (EEP-Pamplona Train Station) - 24 min walk
Uharte-Arakil Station - 25 min drive
Restaurants
Café Iruña - 2 min walk
Iruñazarra - 1 min walk
Napargar - 3 min walk
Café Fika Pamplona - 2 min walk
La Mejillonera - 3 min walk
About this property
Hotel Pompaelo Urban Spa
Hotel Pompaelo Urban Spa is a great choice for a stay in Pamplona. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. A bar/lounge, a sauna, and a steam room are other highlights.
Languages
English, French, Spanish
At a glance
Hotel size
30 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 656 ft (EUR 15 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Terrace
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open select days. Guests under 18 years old are not allowed in the spa.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 6 for adults and EUR 6 for children
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per night
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Parking is available nearby and costs EUR 15 per day (656 ft away)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa
Hotel Pompaelo Urban Spa Hotel
Hotel Pompaelo Urban Spa Pamplona
Hotel Pompaelo Urban Spa Hotel Pamplona
Frequently asked questions
Does Hotel Pompaelo Urban Spa offer free cancellation for a full refund?
Yes, Hotel Pompaelo Urban Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Pompaelo Urban Spa?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Pompaelo Urban Spa?
You can check in starting at 4 PM. Check-out time is noon.
What is there to do at Hotel Pompaelo Urban Spa and nearby?
Hotel Pompaelo Urban Spa has a spa and a steam room.
Are there restaurants at or near Hotel Pompaelo Urban Spa?
Yes, there's an onsite restaurant.
Does Hotel Pompaelo Urban Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Pompaelo Urban Spa like?
Hotel Pompaelo Urban Spa is a short 1-minute walk from Pamplona City Hall and 2 minutes' walk from Café Iruña.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
May 31, 2024
Great Location
Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
john
john, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2024
Thanks to Christina at reception for her assistance today.
Rodney
Rodney, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 8, 2024
Great service
Dylan
Dylan, 11-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2023
Great property, centrally located, friendly and helpful staff, clean and modern rooms
Elizabeth
Elizabeth, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Dec 14, 2022
We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.
Bethany
Verified Expedia guest review
10/10 Exceptional
Oct 9, 2022
Good place to stay in Pamplona center
Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel.
Very nice people at the reception.
We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day.
We recommend this place.
Mohammad
Mohammad, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 8, 2022
My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Douglas
Douglas, 2-night trip with friends
Verified Expedia guest review
6/10 Good
Sep 10, 2022
A/C is not adjustable and set to
25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Erick
Erick, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2022
Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Lorena
Lorena, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2022
Carlos
Carlos, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2022
Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Yaimara M
Yaimara M, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 9, 2022
The parking was very expensive. On my reservation appeared to be included but it wasnt.
Rene
Rene, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2022
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2022
Beau
Beau, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 20, 2019
It is not a four star hotel. It’s a hotel with a little cafeteria which serves only the very basic. It is run by young women like if they were home. The sheets were all soil, etc. Don’t sale it a four star. I don’t think Expedia is doing the right checking on
The hotels in Europe. Or It is not sending the right people to check.
Julia
Julia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 30, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2019
Great location, comfortable and modern rooms. Great rooftop bar.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2019
Excellent location, a lot to see and enjoy around.
Good ambience and excellent food and drinks in the area.
AH
AH, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2019
Juan
Juan, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2019
Review
Great Location and very clear room
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2019
Perfect location! Staff was very friendly, I needed help with WiFi and the lady help me with such pleasure. Incredible place to stay
Verified traveler
1-night family trip
Verified Expedia guest review
6/10 Good
Jul 13, 2019
Great location if you want to be in the centre of all the action for the running of the bulls festival.
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2019
Lots to love about Pamplona and this hotel, starting with its central location right next to city hall and a nice town square. We loved the spirit of the people of Pamplona, the great food options, walking to follow a small portion of the Camino (which passes thru the town), seeing the path of the running of the bulls, walking the ramparts, and more. Overall very delightful. The hotel is what one would expect from a 4-star hotel - clean & comfortable. We thought it was a good value for the money.
Kay
Kay, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 20, 2019
Great but check car park directions beforehand
Great location for the centre of Pamplona but make sure you have clear directions to the underground car park before arriving as it is approached from a different street and it’s entrance is not clearly marked with a name. It is then only a five minute walk to the hotel which was very comfortable and right in the centre
Andrew
Andrew, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 19, 2019
The location was excellent and the hotel staff were very helpful and friendly.