Hotel Neutor Express is a charming retreat near Salzburg Christmas Market and Salzburg Cathedral. Guests can unwind at the on-site coffee shop, indulge in some shopping therapy, or appreciate local art at the gallery. With dry cleaning services and luggage storage, you're sure to enjoy a comfortable stay.
Hotel Neutor Express puts you in a great location, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli and a terrace are other highlights. Fellow travelers like the overall property condition.
Languages
English, German, Spanish
At a glance
Hotel size
45 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 19 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Conference center
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Art gallery on site
Designer stores on site
Shopping mall on site
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Self parking costs EUR 19 per day
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 50101-000082-2020
Also known as
Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg
Frequently asked questions
Does Hotel Neutor Express offer free cancellation for a full refund?
Yes, Hotel Neutor Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Neutor Express?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Neutor Express?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at Hotel Neutor Express?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Neutor Express?
No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.
What's the area around Hotel Neutor Express like?
Hotel Neutor Express is in Riedenburg, a short 7-minute drive from W.A. Mozart Airport (SZG) and 10 minutes' walk from Salzburg Christmas Market.
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Hotel Neutor Express Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Location
Train station
Service staff
Shower
Building
Old town
Bus
Walking
Air conditioning
Reviews
4/10 Fair
Apr 20, 2025
Very very barebones and terribly overpriced for the quality.
Sarah
Sarah, 2-night trip
10/10 Exceptional
Jan 6, 2025
I really liked the hotel, it was nice and clean and the person at reception very kind.
Rosalba
Rosalba, 2-night trip
10/10 Exceptional
Feb 13, 2025
Great place for the price
Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Dmytro
Dmytro, 3-night trip
8/10 Very good
Mar 6, 2025
older hotel - great location
The Neutor Express is across from the Hotel Neutor. The Express site is more like apartments. The rooms are clean but show wear. The shower was fine, bed OK, location is great - very easy to walk everywhere. The breakfast was outstanding, but across the street. The price was right and I would stay there again though.
Nadine
Nadine, 3-night trip
10/10 Exceptional
Jul 30, 2024
Very good option for the Festive guests -highly recommended!
Margo
Margo, 2-night trip
10/10 Exceptional
Oct 24, 2023
Really nice hotel in a very good location.
Tomas Nahuel
Tomas Nahuel, 2-night trip
10/10 Exceptional
Oct 23, 2024
Cheap and cheerful, clean & well located
The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Jack
Jack, 3-night trip
10/10 Exceptional
Jun 3, 2024
It was a good stay thabks
Dustin
Dustin, 1-night trip
8/10 Very good
Jul 3, 2023
Great location.
James
James, 1-night trip
6/10 Good
Sep 4, 2024
The staff were excellent and very helpful and probably made our stay better. It is in a good location for accessing most things. We only wish there was AC as it was really hot despite the staff best efforts. Rooms were a little dated and small but clean.
Hardeesh
Hardeesh, 2-night trip
2/10 Poor
Dec 16, 2024
I know Austria, especially Salzburg, is expensive, but the price I paid for this room was appauling.
The room was old, dirty, falling apart and felt like I was living out of a basement or one of those overly exaggerated desperate hotels you see in movies when the main character falls on hard times.
The property was in a good location; easily walkable to the centre of Salzburg though the well lit mountain tunnel; thats the only good thing going for it, unfortunately.
Jake
Jake, 5-night trip
10/10 Exceptional
May 21, 2023
Location perfect
Freda
Freda, 1-night trip
10/10 Exceptional
Jul 17, 2024
Great room with the large terrace. Friendly receptionist. Very close to the old city. Parking is bit troublesome, but manageable.
peter
peter, 2-night trip
8/10 Very good
Jul 12, 2024
The room was basic for what I paid. The shower was very small. I liked that it was close to the downtown area and easily walkable.
Paula
Paula, 2-night trip
8/10 Very good
Sep 24, 2024
Two levels of pricing and quality. Depending on your style which. I went lower cost but still did well. We don't travel to stay in hotels va adventures.
Joanna
Joanna, 2-night trip
6/10 Good
Aug 19, 2023
Very basic hotel.
Verified traveler
3-night trip
8/10 Very good
Sep 17, 2024
Have only given a 4 rating because there was no tea or hot drink making facility in the room. Also it wasn’t clear how to check in as the hotel was on 2 sides of the road.
Philip
Philip, 1-night trip
4/10 Fair
Jun 17, 2024
I should have spent a little more and stayed at a nicer hotel. I needs to be completely refurbished.
Andrew
Andrew, 2-night trip
8/10 Very good
Apr 24, 2023
Helpful reception/staff.
Verified traveler
2-night trip
6/10 Good
Oct 4, 2024
Very unfriendly receptionist.
Rodrigo
Rodrigo, 2-night trip
10/10 Exceptional
Mar 22, 2024
Convenience for the city
Brian
Brian, 5-night trip
4/10 Fair
Jan 1, 2025
The location is great. 10 minute walk to the old town and Christmas market.
However, the woman at reception (except when we checked out) had a very sour disposition.
We tried to purchase a hot chocolate from the vending machine. It did not work. She could have been helpful, given us the coins to try again. Nothing. Very unpleasant. At check out. Mentioned it to the other woman, she immediately gave us the money and said it happns all the time. It's an awful machine. Put up a sign!
The beds and pillows were not very comfortable, but passable. Honestly, we will not be returning.
Nathalie
Nathalie, 3-night trip
4/10 Fair
Sep 16, 2024
No lights in the common áreas (corridor, entrance hall...) in the 4 days I slept there, and at least for the whole week before (I got to know It), so not working vending machines either;
Broken and sticky toilet paper holder; Dirty plugs and floor;
Noisy road.
Not in the city center, but beside It, so ok.
Lucia
Lucia, 4-night trip
8/10 Very good
Feb 18, 2024
Bus from train station stops right outside the hotel but is was an easy walk to the main sights both in the old town and across the river. Spacious room, good shower, heating which could be adjusted. The only thing which would have made it better for us would be a kettle/cups in the room to make a hot drink!
Carolyn
Carolyn, 2-night trip
10/10 Exceptional
Oct 11, 2023
Perfectly comfy, close to Old town
I can have no major faults with this hotel. It's actually two buildings, with one across the road from the other.
The plus is the hotel is right in the bus route to the main train station and the bus goes through the old town.