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Holiday Inn Knoxville N - Merchant Drive by IHG

3.0 star property
Knoxville hotel with outdoor pool and restaurant

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Photo gallery for Holiday Inn Knoxville N - Merchant Drive by IHG

Exterior
Exterior
Property amenity
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Located near the University of Tennessee, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers a welcoming atmosphere with a bar and on-site restaurant serving breakfast and dinner. Connect to WiFi, stay active at the gym or unwind by the seasonal outdoor pool. The helpful staff has left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $110
includes taxes & fees
$93 per night
Mar 17 - Mar 18

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communication)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Holiday Inn Knoxville-West, I-40 & I-75 by IHG

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
The price is $98
includes taxes & fees
$83 per night
Mar 23 - Mar 24
Holiday Inn Knoxville-West, I-40 & I-75 by IHG
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About the neighborhood

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 19 min walk - 1.7 km
  • Knoxville Convention Center - 6 min drive - 8.1 km
  • University of Tennessee - 7 min drive - 8.7 km
  • Neyland Stadium - 8 min drive - 9.1 km
  • Thompson–Boling Arena - 8 min drive - 10.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Hexagon Brewing Company - ‬5 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬19 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive by IHG

Holiday Inn Knoxville N - Merchant Drive by IHG puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Bull and Barrel, which serves breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and overall property condition.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 122 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Bull and Barrel - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 21 to September 10

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive an IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Knoxville
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Knoxville N - Merchant Drive by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, pets are welcome. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon.

What is there to do at Holiday Inn Knoxville N - Merchant Drive by IHG and nearby?

Holiday Inn Knoxville N - Merchant Drive by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an onsite restaurant, Bull and Barrel.

What's the area around Holiday Inn Knoxville N - Merchant Drive by IHG like?

Holiday Inn Knoxville N - Merchant Drive by IHG is in Inskip, a short 19-minute walk from Knoxville Expo Center.

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Holiday Inn Knoxville N - Merchant Drive by IHG Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff, clean
Constance, 1-night trip

8/10 Very good

Room was a little chilly but was very clean and service was excellent. Would stay there again.
Michael, 1-night trip

10/10 Exceptional

We had a great stay! The room was nice and clean. The hotel staff were very nice and accommodating. We didn’t get a chance to eat at the restaurant in the lobby, but the menu I saw seemed to have some great dishes. The location was great, with many restaurants, stores, and gas stations nearby. Would definitely stay here again.
Ashley, 2-night trip

10/10 Exceptional

Great sray
Everything about this day was quick and easy, although their knees were great
Brently, 1-night trip

10/10 Exceptional

Very nice.
This place was amazing. Nice and new. Very clean. Everything worked in the room. My only small complaint would be the beds. They are very high. Short or older people will have to crwal up on them.
Troy, 1-night trip

8/10 Very good

Very comfortable beds!
Stephen, 1-night trip

10/10 Exceptional

Very nice place to stay
Britt, 1-night trip

10/10 Exceptional

Great Stay!!
From the moment I entered the foyer I was pleased. The staff was absolutely amazing with suggestions and assistance. Every request I made was met above expectation and with a pleasant personable response or provision. I was very pleased and comfortable. Thank you so much for a wonderful experience.
Jacquelyn, 1-night trip

10/10 Exceptional

Great stay!
Bengy, 1-night trip

8/10 Very good

Room smelled like cigarette smoke. This messed with our allergies.
James, 1-night trip

8/10 Very good

It was a nice clean stay.
Michael, 1-night trip

10/10 Exceptional

For the price a solid place to stay for a UT game
Dan, 2-night trip

10/10 Exceptional

Good stay
Jeffrey, 1-night trip

10/10 Exceptional

Hotel was great however there was a small homeless camp outside across the street.
Lee, 1-night trip

10/10 Exceptional

Great
Jeremy, 1-night trip

10/10 Exceptional

Enjoyed this property in Knoxville
Susan, 1-night trip

10/10 Exceptional

This was a quick trip - property is great but there's not a lot around the area for entertainment or dining.
Joseph, 1-night trip

8/10 Very good

Shower curtain
Everything was fine except for the shower. You could tell there used to be a door there, but they put a curtain up, but it didn’t go to the floor so when I got out of the shower, there was water all over the floor. I’ve been taking showers for quite a while and know how to close the curtain and all that stuff… what can I say?
John, 2-night trip

10/10 Exceptional

Clean and nice. Perfect for a quick stay
Stephanie, 1-night trip

10/10 Exceptional

This is the second time we have stayed at this holiday inn. It is clean and convenient to campus!
Jennifer, 1-night trip

10/10 Exceptional

The staff were so nice and helpful! We were arriving super late and asked for the A/C to be turned down before our arrival and they were more than happy to oblige. The room was super clean and the beds were comfy too! Would definitely stay here again!
Hope, 1-night trip

6/10 Good

Hotel is in an area where you have very limited choices to shop or eat.
Brian, 2-night trip

10/10 Exceptional

Everyone was very nice and helpful
Bridgett, 1-night trip

8/10 Very good

Great location and loved the bar!!
Helen, 1-night trip

10/10 Exceptional

Clean room and property. Beds were comfortable. The beds sit very high. I had to give my mom (5’ 2”) a boost up so she could get in bed! lol. The dining room/bar served good food and the breakfast was good.
Patti, 1-night trip