2/10 Poor
Nov 21, 2024
Disappointing Stay
I was really disappointed with my stay here. The internet connection was terrible—sometimes it worked, but other times I couldn't get a stable signal. When I asked about it, the staff informed me that internet access varies depending on the room and suggested going to the first floor for better connectivity. This was incredibly inconvenient, especially since I paid for a room expecting basic amenities like reliable internet, and this experience fell short of that. I also booked a non-smoking room, but there was a strong smell of cigarette smoke in both the bathroom and the hallway. To make things worse, there was no staff available after 10:00 pm, so I couldn’t report the issue at night. Overall, it was a frustrating experience, and I wouldn’t recommend this hotel based on the service I received.
Katsuo
Katsuo, 1-night trip
Verified Hotels.com guest review